Neumo · 3 days ago
Collections Manager (On-Site)
Birmingham, AL
Full-time
Onsite
Senior Level
5+ years expNeumo is a company with four decades of public sector expertise focused on supporting government services. They are seeking an experienced Senior Collections Manager to lead a team of collections professionals, drive the collection process, improve team performance, and ensure tax compliance while maintaining positive client relationships.
CommunitiesComplianceGovernment
Responsibilities
Lead, mentor, and manage a team of 12-18 collections specialists
Oversee the collection of unsubmitted local tax returns for various tax types, including sales and use tax, tobacco tax, business license, and others
Submit placements to a third-party vendor for external collection efforts as needed
Monitor and drive team performance metrics to ensure efficient and effective collections
Work with internal teams to identify and resolve collection issues
Maintain compliance with local, state, and federal regulations related to tax collections
Assist in the development and execution of strategies to improve collection rates and reduce aged receivables
Collaborate with other departments to streamline processes and enhance the overall collection strategy
Provide ongoing training and development for the collections team
Track and report on team performance, setting goals and improving overall productivity
Perform other duties as assigned
Qualification
Required
5+ years of experience in collections, with at least 2 years in a management or leadership role
Proven experience in first-party collections, preferably within tax-related areas such as sales use, tobacco, business licenses, or similar
Strong understanding of collection practices and regulations
Experience in managing a team and driving performance metrics
Tax experience is a plus, with an understanding of audits beneficial but not required
Excellent communication, negotiation, and interpersonal skills
Ability to work independently and manage a diverse team
Strong analytical skills and attention to detail
Ability to handle sensitive and confidential information with professionalism
Benefits
Competitive benefits and compensation package
Company
Neumo
Neumo specializes in revenue capture, augmentation, and compliance to assist governments in maximizing their appropriate collections.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase