Octapharma Plasma, Inc. · 10 hours ago
Donor Center Technician 3
Council Bluffs, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expOctapharma Plasma, Inc. is seeking a Donor Center Technician 3 responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance. The role involves ensuring compliance with regulations, delivering customer service, and mentoring junior technicians.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance
Deliver a high level of customer service and positive donor experience in alignment with company values and culture
Assess donor eligibility by conducting vitals, microhematocrit and total protein testing, and registration in accordance with SOPs
Monitor donor conditions during procedures to ensure safety, comfort, and product quality
Set up, prepare, and operate automated plasmapheresis equipment; troubleshoot alarms, respond to adverse events, and disconnect donors upon completion
Collect, process, and store plasma products and samples, including freezer organization, shipment preparation, and temperature monitoring, in compliance with SOPs and regulations
Maintain donor center equipment through routine and periodic quality control checks and manufacturer-recommended procedures
Uphold cleanliness and organization of work and storage areas, ensuring adequate supplies, safe handling of biohazardous waste, and adherence to First In, First Out (FIFO) inventory methods
Maintain accurate and complete recordkeeping, confidentiality, and reporting in compliance with SOPs and company policy
Mentor and train junior technicians as a Designated Trainer; partner with Quality Assurance on performance, Corrective and Preventive Action (CAPA) implementation, and continuous improvement initiatives
Oversee donor flow, including scheduling of lunches, breaks, and adherence to overall center schedules
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent (GED)
Three (3) months' experience in clerical or customer service position preferred
Any specific certification or licensing based on State requirements
Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance
Deliver a high level of customer service and positive donor experience in alignment with company values and culture
Assess donor eligibility by conducting vitals, microhematocrit and total protein testing, and registration in accordance with SOPs
Monitor donor conditions during procedures to ensure safety, comfort, and product quality
Set up, prepare, and operate automated plasmapheresis equipment; troubleshoot alarms, respond to adverse events, and disconnect donors upon completion
Collect, process, and store plasma products and samples, including freezer organization, shipment preparation, and temperature monitoring, in compliance with SOPs and regulations
Maintain donor center equipment through routine and periodic quality control checks and manufacturer-recommended procedures
Uphold cleanliness and organization of work and storage areas, ensuring adequate supplies, safe handling of biohazardous waste, and adherence to First In, First Out (FIFO) inventory methods
Maintain accurate and complete recordkeeping, confidentiality, and reporting in compliance with SOPs and company policy
Mentor and train junior technicians as a Designated Trainer; partner with Quality Assurance on performance, Corrective and Preventive Action (CAPA) implementation, and continuous improvement initiatives
Oversee donor flow, including scheduling of lunches, breaks, and adherence to overall center schedules
Utilize all required and appropriate PPE (Personal Protective Equipment) at all times
Ability to sit or stand for extended periods
Ability to tug, lift, and pull up to thirty-five (35) pounds
Ability to bend, stoop, or kneel
Occupational exposure to blood borne pathogens
Ability to view video display terminal less than 18” away from face for extended periods of time
Ability to work in an environment with a temperature of -40C or colder for extended periods
Occasional exposure to and handling of dry ice
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
Ability to use assistive devices if needed for mobility or communication
Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual
Ability to use a computer and other office equipment
Ability to communicate effectively, both verbally and in writing
Ability to focus and concentrate on tasks for extended periods
Ability to navigate the office environment safely, including stairs and elevators (if applicable)
Ability to travel up to 20% via airplane and vehicle (if applicable)
Company
Octapharma Plasma, Inc.
About Us: Octapharma Plasma, Inc. helps change lives through the incredible power of plasma donation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Judy Smith
COO and EVP
Barry Pomeroy
Vice President - Finance
Recent News
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2025-09-26
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