Apple · 20 hours ago
Sr. Manager, Internal Tools & Operations, WW Marketplace Platforms & Technologies
Cupertino, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$191K/yr - $288K/yr
10+ years expApple’s app ecosystem has helped creators, dreamers, and learners of all ages and backgrounds build a brighter future and a better world with their innovative apps. We are seeking a strategic and results driven leader to build a next-generation internal tools to power the App Store, Apple Games app, and Apple Arcade for the WW Marketplace Platforms & Technologies team.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Develop and implement a vision for a new set of AI-driven internal operational tools that power the daily production of the App Store
Define and deploy business operations tools to automate internal processes
Serve as the thought-leader for our internal tools development by working in close collaboration with our Business, Engineering, and HI design teams
Identify and deliver 3rd party platforms that help redefine and optimize our global workflows
Collaborate with cross-functional leaders in Business, Product, Engineering and HI Design to evangelize the new internal tools' strategy
Manage the internal tools product roadmap with our cross-functional partners
Manage the ongoing needs of the store operations including identifying, testing, escalating, and fixing production issues with Engineering
Have hands-on experience leading change across teams and processes
Qualification
Required
10+ years of relevant experience building internal tools and operations for a global storefront / platform
Experience working with and developing AI tools to optimize business efficiency
Deep knowledge of the mobile app ecosystem with a fluency in backend operations and product-forward development experience
BA/BS degree or equivalent experience in relevant field
Preferred
Strategic thinker with strong leadership skills and experience developing a vision for internal tools with business and engineering teams
Familiar with current LLM ecosystem (OpenAI), prompting and prototyping tools (e.g. ChatGPT, Claude, Replit) and basics of SQL, Tableau, and Python
Outstanding verbal and written business communications skills – expertise in building keynote narratives and delivering compelling presentations to senior leaders
Excellent interpersonal skills; Highly motivated, works well in a fast paced environment and provide ability to lead teams
You have a bias towards action, a high sense of urgency, and a willingness to roll up your sleeves and get things done
Strong understanding of iOS platform
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase