Ultimate Staffing ยท 7 hours ago
Call Center Rep-- Healthcare
Ultimate Staffing is seeking dedicated Call Center Representatives to join their team in providing support to Medicare Advantage members. The role involves managing inbound and outbound calls, assisting clients, and accurately documenting information related to patients' accounts.
Responsibilities
Perform various call center activities supporting client's Medicare Advantage members
Handle inbound and outbound phone calls with professionalism and empathy
Accurately document all information related to patients' accounts
Utilize two computer screens to effectively manage workflows and communications
Qualification
Required
Minimum 6 months of CSR experience required; medical or insurance background preferred
Must provide personal equipment: laptop/desktop, mouse, keyboard, headset, and additional monitor
Ability to work efficiently with two screens
Must successfully pass a background check
Reliable attendance and engagement are essential
Preferred
medical or insurance background preferred
Bi-lingual candidates preferred
Benefits
Flexible work options: remote or hybrid (if within 30 miles of Elk Grove, CA - hybrid requires 2 days in the office).
Immediate training and team integration with a class starting February 2nd - don't miss out!
Temporary to permanent opportunities for top performers!