CRH ยท 23 hours ago
Customer Service Representative
Fort Myers, FL
Full-time
Onsite
Entry Level
2+ years expCRH is a leading supplier of construction materials in Florida, and they are seeking a Customer Service Representative to coordinate building materials delivery and manage customer orders. The role involves answering calls, inputting orders, and maintaining communication with delivery drivers to ensure timely delivery of products.
Building MaterialConstructionManufacturing
Responsibilities
Coordinates the schedules and maintains contact with drivers throughout the day for delivery trucks of products such as ready-mix, sand, gravel, soil, asphalt, etc
Answers telephone, radio, and email to take and input orders from company customers
Possesses a strong knowledge of available mixes and accurately schedules orders according to the system
Utilizes company systems to monitor and manage customer expectations
Maintains strict adherence to company policies, safety/OSHA requirements and procedures
Possesses a professional attitude while interacting with peers, contractors and general public
Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
May perform other related duties such as input data into computer, ticket timer, shop timecards, create driver schedule work times for following day, if needed
Qualification
Required
Have a strong understanding of DOT transportation regulations and applicable state laws
Basic mathematical skills (writing/understanding basic equations)
Basic computer skills with the ability to learn required systems
Strong knowledge of the roadways throughout the immediate area
Ability to work in a team environment in high pressure situations
Ability to communicate, understand, and follow both written and verbal instructions
Must be willing to work flexible schedule including nights, weekends and holidays when necessary. Regular and timely attendance is required
Must pass pre-employment requirements, drug screen, criminal background check and driving record review
Must be legally authorized to work in the United States
Must demonstrate a strong commitment to safety
High School diploma/GED required
Preferred
2 years of experience in a high-volume call center or related construction experience
Benefits
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
Company
CRH
CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-07-21IPO
Leadership Team
Jim Mintern
Chief Executive Officer
Alan Connolly
Director of Strategic Finance
Recent News
MarketScreener
2026-01-07
Benzinga.com
2025-12-29
GlobeNewswire
2025-12-18
Company data provided by crunchbase