STRIDE Community Health Center · 19 hours ago
Front Desk Receptionist - Farsi Required
Denver, CO
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expSTRIDE Community Health Center is one of Colorado’s largest Federally Qualified Health Centers, dedicated to making a lasting impact on the lives of patients and the community. The Front Desk Receptionist is responsible for efficiently registering patients, answering calls, directing visitors, and collecting necessary documentation, while ensuring compliance with health regulations.
CommunitiesHealth CareHospital
Responsibilities
Demonstrates professional behavior with the public, patients, and peers at all times
Registers, check-in, and checks-out patients for all services
Maintains charts, and ensures Health Insurance Portability and Accountability Act (HIPPA) and OSHA compliance while demonstrating understanding of regulation
Collects and uploads all necessary documentation and consents
Promptly and accurately updates patient records including financial and demographic information
Promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointments accordingly
Collects copayment and account balances at time of service
Acts as liaison between patients and Billing Department regarding charges, payments, and insurance
Schedules appointments according to the scheduling guidelines
Assists in Medical Records duties as needed
Assists in the training of new front desk personnel
Contacts patients to follow up on no-shows and reschedule appointment
Ensures all schedules are filled and maintained
Works closely and communicates consistently with internal staff to ensure continuity of care
Efficiently handles multiple clerical/administrative tasks in a fast-paced environment and effectively adapts to change
Supports other STRIDE clinics based on the needs of the organization
Ensures the waiting room is cleaned, sanitized, and neat at all times
Follows up on all correspondence sent to/from Customer Care Center regarding patient appointments
Qualification
Required
High school diploma or GED (associate's degree preferred)
Must have or obtain BLS/CPR within 60 days of hire
Fluency in Farsi (spoken)
1 to 2 years related experience and/or training; or equivalent combination of education and experience
Ability to interact positively and build rapport with patients, coworkers and/or external contacts
Ability to work independently and organize work in a manner that ensures accuracy and efficiency
Skill in using a variety of office equipment including but not limited to postal machines, printers and fax/scanners
Ability to organize large mailing projects with accuracy on a weekly basis
Ability to follow directions
Preferred
1+ year of front desk experience in a medical or dental setting
Benefits
Medical, dental, and vision coverage
Paid time off (PTO) and holidays
Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options
401(k) with matching
Work-life balance
NHSC Loan Repayment
Tuition reimbursement and/or Continuing Medical Education (CME)
No nights, weekends, or major holidays
Employee Assistance Program (EAP)
Employee Discounts on top attractions, hotels, more
Company
STRIDE Community Health Center
STRIDE Community Health Center is a nonprofit organization whose vision is individuals empowered to live the lives they want.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amelia Reinkensmeyer
Senior Human Resources Business Partner
Aza Fahed
Deputy Chief Medical Officer
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