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OpenLoop · 2 hours ago

Sr. Director of Workforce Management

United States

Full-time

Remote

Director/Executive

12+ years exp

OpenLoop is looking for a Sr. Director of Workforce Management to join their team remotely or at their HQ in Des Moines, IA. This critical role will oversee workforce analytics, cost optimization, and risk management for OpenLoop's rapidly expanding network professionals, ensuring optimal clinician supply and operational excellence.

Health CareIT InfrastructureMedicalService IndustryTelehealth

Responsibilities

Create multi-scenario workforce planning models that optimize clinician availability, utilization rates, and geographic distribution

Optimize the efficiency and output of a largely 1099 medical workforce through engagement, economics, training and so forth

Develop comprehensive cost models for clinician compensation, benefits, licensing, credentialing, and operational expenses across different employment models (W-2, 1099, partnerships)

Analyze return on investment for different workforce strategies, including internal hiring vs. contractor models, geographic expansion costs, and specialty-specific investments

Assess and model risks related to clinician shortages, regulatory changes, competitive market dynamics, and economic factors

Ensure workforce planning models account for state licensing requirements, credentialing timelines, and regulatory compliance across all 50 states

Develop predictive models for clinician and client turnover, identifying at-risk providers and implementing retention strategies

Monitor and model risks from healthcare labor market trends, including wage inflation, specialty shortages, and competitive pressures

Partner with Clinical Operations, Finance, Legal, and Corporate Development teams to align workforce strategy with business objectives

Manage relationships with workforce technology vendors, credentialing organizations, and external consulting partners

Other duties as assigned

Qualification

Workforce planningPredictive modelingFinancial modelingHealthcare dynamicsStrategic planningProject managementCommunication skills

Required

Bachelor's degree in a quantitative, business, or healthcare field (e.g., Data Science, Statistics, Economics, Healthcare Administration)

12+ years in workforce planning, operations strategy, or quantitative modeling—preferably in healthcare or large-scale clinical operations

5+ years in senior leadership managing national or multi-market workforce planning initiatives

Expertise in healthcare workforce dynamics, clinician licensing/credentialing, and telehealth delivery models

Proven track record leading analytics teams, implementing predictive modeling, and driving data-driven decisions

Advanced skills in financial modeling, cost analysis, and budget management

Strong project management and strategic planning capabilities

Excellent communication skills, able to convey complex concepts to diverse audiences

Obsessed with delivering great, 24/7 operations

Benefits

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and more

Company

OpenLoop

OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands.

Founded in 2020

Des Moines, Iowa, USA

201-500 employees