Solar Turbines · 1 day ago
Workplace Services IT Analyst II
Mabank, TX
Full-time
Onsite
Entry, Mid Level
$89K/yr - $134K/yr
2+ years expSolar Turbines is part of Caterpillar Inc., a global team focused on progress and innovation. The Workplace Services IT Analyst II role involves evaluating and resolving IT issues, supporting hardware and software projects, and ensuring IT devices meet corporate security standards.
EnergyManufacturingOil and Gas
No H1B
Responsibilities
Installing Hardware such us Computers, Peripheral Equipment, Monitors, Keyboards, Printers, Disk Drives, Scanners, Mouse, Phones, etc. for Specific Users
Installing Software Packages such as Operating Systems, Microsoft products, Engineering, Design, CNC, manufacturing software, Administrative and other Software, on Specific Computers
Provide advanced Technical Assistance to end clients
Assist with preventative maintenance within specified guidelines and procedures
Responds to User inquiries concerning System Operations and troubleshoots Hardware, Software and Operator problems. Through Solar-CAT and Turbotec tickets incidents administrative tool
Execute hardware retirement and scrap process for IT hardware
Ensure IT devices meet Corporate Security Standards
Manage software and OS patch remediation
Utilize and maintain knowledge bases, white papers, FAQs, and vendor documentation
Contribute to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals
Provide guidance and explain policies and procedures to end-users
Assist and interact with hardware, software and services vendors
Assist clients with the better option to saving cost
Assist with Assessments and LTA task and activities related to Cybersecurity and request
Qualification
Required
High School Diploma/GED or 2-year degree, or 2+ years of relevant work experience
Excellent verbal/written communication skills, including an ability to effectively communicate with non-technical end users and technical colleagues
Analytical and creative problem-solving skills
Ability to multitask
Ability to work independently with minimum supervision
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Solar Turbines
Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1981-05-15Acquired
Leadership Team
R
Robert May
Chief Financial Officer
B
Bryan Ross
COO
Recent News
2025-11-19
Company data provided by crunchbase