Video Technical Operations Engineer, ASE jobs in United States
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Apple · 2 weeks ago

Video Technical Operations Engineer, ASE

Apple Services Engineering (ASE) is looking for a Video Streaming Engineer with a passion for media and customer experience. The role involves providing critical support to media encoding platforms and workflows, troubleshooting complex partner and vendor integrations, and managing live video and event pipelines.

AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

After hours and weekend support for live video, special events and sports
Manage game/event time VOD and live clip pipelines
Video and audio encoding and HLS pipeline support and operations
Live linear encoding monitoring, alert and triage

Qualification

Video encodingHLS pipeline supportTechnical issue diagnosisSQLPythonDigital Rights ManagementMonitoring toolsProcess managementCommand line toolsXMLLive broadcast environmentsInterpersonal skills

Required

Experience diagnosing technical issues
Knowledge of process management, metrics and KPIs
Familiar with digital media files and content
Familiar with video playback technologies, Digital Rights Management, HTTP Live Streaming, video acquisition and distribution, monitoring and reporting
Knowledge of video ecosystem: delivery and processing of large scale VOD and EST video and audio
Excellent interpersonal skills, ability to understand technical concepts and connect with non-technical customers
Bachelor's degree, or 4 years equivalent work experience
This role will require after-hours and weekend support

Preferred

Familiar with live broadcast environments, operational workflows and transport technologies
Experience with SQL
Experience with XML
Comfortable with command line tools (chmod, curl, grep, ssh, scp)
Experience working with observability tools (Grafana, DataDog)
Experience with Python

Benefits

Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation

Company

Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)

Funding

Current Stage
Public Company
Total Funding
$5.67B
Key Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity

Leadership Team

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Tim Cook
CEO
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Craig Federighi
SVP, Software Engineering
Company data provided by crunchbase