Deluxe · 1 week ago
Implementation Analyst
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
2+ years expDeluxe is a company focused on client-driven change orders and new job setups. The Implementation Analyst will be responsible for planning and tracking projects, managing client implementations, and ensuring business requirements are met through effective communication and documentation.
Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting
Responsibilities
Create, manage, and track project plans associated with delivery of the new client setup and change orders for remittance processing clients
Prepares project documentation; organizes and conducts internal and external project meetings; manages project delivery through lifecycle stages from project initiation through project closure and tightly manage scope through the change control process
Manage the overall external client implementation process
Identify, research, analyze and write business requirements to ensure client needs are met
Works closely with clients and internal departments to clearly understand document and facilitate solutions for business problems and issues
Reviews, analyzes, adds and tracks requirements for the change order and or new job setup
Ensures client specification documents are kept up to date and accurate in accordance with implementation changes
Provide consultation to clients on business problems for clients to help identify solutions to their business needs
Prepares presentation materials and delivers effective presentations
Provide high level estimates (HLE) to clients for billable service hours (may include vendor and custom development quotes)
Ensure SOW are completed and signed for all billable projects
Ensure all projects are billed upon completion
Qualification
Required
Bachelors in Project Management, Business or MIS and 2 years experience or HS/GED and 6 years experience
Experience in related IT systems and business operations
Knowledge in technical writing and/or business documentation
Knowledge of transaction processing systems and formats
Must be 18 years of age or older
Preferred
+5 years of experience in related IT systems and business operations
Knowledge of industry trends and remittance products and services, business processes and applications
Benefits
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
Company
Deluxe
Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.
5001-10000 employees
H1B Sponsorship
Deluxe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (22)
2023 (19)
2022 (9)
2021 (13)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Barry McCarthy
President and Chief Executive Officer
Kim Cross
Chief Human Resources Officer
Recent News
Government Technology US
2025-10-03
2025-10-02
Company data provided by crunchbase