Apply on Employer Site

Texas Health and Human Services · 1 day ago

Administration Assistant II - Risk Management

Abilene, TX

Contract

Onsite

Entry Level

$2,694.33/mo - $3,946.25/mo

1+ years exp

Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Administration Assistant II in Risk Management will perform secretarial and clerical duties to support the Risk Management Department, including assisting with the Return-to-Work Program and maintaining records of transitional duty assignments.

Health Care

No H1B

Responsibilities

Routine administrative support and/or technical program assistance work, moderately complex secretarial/clerical work in areas such as bookkeeping, inventory control, statistics, purchasing and accounting

Answers all phones, check voicemails, types and edits correspondence, letters, and reports; handles all incoming and outgoing mail directly. Orders office supplies and enters work orders for Risk Management Department

Completing Risk Mgt. case management notes for Staff who call into Risk Mgt. over the phone, sending notification email, notifying Return to Work Coordinator of completion and assisting Return to Work Coordinator as requested or needed. Serve as the back up to the Return-to-Work Coordinator

Assisting the Return-to-Work Coordinator with clearing of staff members returning to work from medical issues/illness including collection of doctor's notes, printing or sending emails, making folders for staff, and adding/removing staff from Daily Report

Create a BJO for Non-Work-related Injuries or medical conditions, make alternate duty assignment and send notification email if requested by the RTW Coordinator or only staff in the office

Collecting and tracking of the Risk Management daily sign in logs and enter tracking into Excel document. Filing completed files into the Risk Mgt. file cabinets. Create and update all alternate Duty Sign In Sheets

Assisting the FMLA case manager with FMLA case files, send notification email if requested and act as FMLA case manager in their absence

Complete an OJI Injury report, create an OJI Bona Fide Job Offer for restrictions, assist employee's in getting on campus treatment and send notification email if requested by WC Case Manager or only staff in the office

Complete an OJI Workers Compensation packet, notify Workers Compensation Case Manager of completion and send notification email if requested by the WC Case Manager or only staff in the office

Case management of reassigned staff, complete a reassignment BJO, assign an employee who has been reassigned to an alternate duty location, provide reassignment agreements, and send notification email of assignment. Assist an employee who is reassigned requesting time off including Director approval

Ability to define, learn, understand, and apply new technologies, methods, and processes

Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities

Ability to develop positive relationships and effectively communicate with management

Excellent written and verbal communication skills; interpersonal and collaborative skills; the ability to communicate; persuasive, encouraging, motivating, and inspiring; the ability to listen and understand

Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints

Must be able to work occasional overtime, required by management and outside of normal hours of operation, which may include weekends when called upon

Must be able to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation

Qualification

Microsoft OfficeFMLA knowledgeWorkers Compensation knowledgeData entryCase managementCustomer serviceBilingual (English/Spanish)Communication skillsOrganizational skillsInterpersonal skills

Required

High School Diploma/GED required

Thirty (30) hours credit from an accredited college or university OR one (1) year clerical or administrative work and customer service work experience

Experience working with employees and supervisors with FMLA issues and Leave of Absence monitoring

Experience working with computer programs

One (1) year work experience involving computer and keyboard use

Experience working in a professional customer service environment

Experience keeping data in an accurate and efficient manner

Ability to communicate verbally and in writing in a clear and concise manner

Ability to be flexible in handling work assignments

Ability to prioritize assignments

Ability to use Microsoft Office (Word, Excel, PowerPoint, Outlook) and database applications (PeopleSoft preferred)

Ability to maintain confidentiality in accordance with HIPPA and other employment regulations

Ability to read a large amount of information in a timely manner

Knowledge of office practices and administrative procedures

Skill in using a personal computer and office equipment

Working knowledge of Business English, spelling, punctuation, arithmetic, and office and procedures

Ability to develop positive relationships and effectively communicate with management

Ability to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines

Must be able to work occasional overtime, required by management and outside of normal hours of operation, which may include weekends when called upon