The Wilhite Law Firm · 12 hours ago
Receptionist – Intake Department
The Wilhite Law Firm is a top-tier award-winning personal injury law firm seeking a Receptionist for their Intake Department. The role involves answering and routing calls, scheduling appointments, and escalating urgent situations to the appropriate leader.
Law Enforcement
Responsibilities
Answer, and routes calls promptly and professionally, taking accurate messages and following up as needed
Determine the purpose of the call and transfer to the appropriate person
Schedule and confirms appointments, consultations, and meetings using company scheduling tools and calendars
Escalate urgent calls or sensitive situations to the appropriate leader
Qualification
Required
1+ year of receptionist, call center, front desk, or administrative experience preferred
Excellent verbal, written and interpersonal communication skills
Calm professional phone presence
Strong attention to detail and follow-through
Ability to multitask, prioritize, and manage time independently
Proficiency with Microsoft Office Suite and comfortable learning new software
Ability to work M-F 8am-5pm
Benefits
Comprehensive benefit package
Medical, dental, and vision
Paid Time Off (PTO)
401k with match
Dog friendly campus
Company
The Wilhite Law Firm
Since 1977, The Wilhite Law Firm has been unwavering in its commitment to supporting accident victims and their families through the challenging journey of recovering from serious personal injuries.