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Majestic Medical Solutions · 14 hours ago

Purchasing and Service Support Specialist

Baton Rouge, LA

Full-time

Onsite

Entry Level

1+ years exp

Majestic Medical Solutions is seeking a Purchasing and Service Support Specialist to support the Purchasing Supply Chain Coordinator and Service Coordinator. This role involves facilitating communication between purchasing, service, and accounting departments, while managing returns, exchanges, credit memos, and order issues efficiently.

Health CareMedicalMedical DeviceSales

Hiring Manager

Madeline Clayton

Responsibilities

Coordinate and process Return Merchandise Authorizations (RMAs), including communication with vendors and tracking return statuses

Assist with warranty returns, ensuring proper documentation and timely resolution with suppliers

Assist with product exchanges and replacements as needed, working closely with the purchasing and service teams

Assist with processing and tracking credit memos, ensuring accurate application and coordination with the accounting team

Assist with monitoring backorders, follow up with vendors for updates, and communicate status to the purchasing and service teams

Act as a liaison between purchasing, service, and accounting to resolve order discrepancies, billing issues, or delays

Maintain organized records of returns, credits, and vendor communications

Support the Purchasing Supply Chain Coordinator and Service Coordinator with administrative and operational tasks

Update service software to reflect current order and return statuses

Carry out assigned responsibilities within the Quality Management System

Qualification

Purchasing experienceService support experienceRMA knowledgeCredit memo knowledgeBackorder knowledgeMicrosoft Office SuiteCustomer service skillsTeam playerCommunication skillsOrganizational skills