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Eastern Bank · 10 hours ago

Portfolio Development Officer

Manchester, NH, United States

Full-time

Hybrid

Mid, Senior Level

$78K/yr - $128K/yr

5+ years exp

Eastern Bank is committed to supporting its employees and fostering individual growth. The Portfolio Development Officer is responsible for managing relationships with key clients, sourcing and evaluating new banking transactions, and ensuring a positive customer experience to deepen client relationships.

BankingFinanceFinancial Services

Responsibilities

Manage an assigned portfolio of Business Banking clients to ensure that we are delivery a positive customer experience to meet their expectations

Source, evaluate and recommend new banking transactions for existing Portfolio Clients for new loan, deposit and cross sell opportunities

Expectations will be to contact the customers twice a year, with one of the contacts being an in person visit

Work with Portfolio Managers to ensure that the maintenance required on loan relationships in the Portfolio is completed in a timely manner

The Portfolio Development Officer will be the primary contact for the clients both proactive and reactive

Work with Business Banking team to develop referral relationship to funnel larger opportunities for Existing Portfolio clients that are growing as well as larger New to Bank opportunities

Field referrals from existing Portfolio Clients and external Centers of Influence for New to Bank clients inclusive of loans, deposits and cross sell products

The primary objective of this category would be to drive new to bank business

The Portfolio Development Officer must work within the boundaries of the division and bank's policies and procedures

The Portfolio Development Officer must have the ability to regularly and consistently facilitate the resolution of issues that occur with complex and diverse commercial relationships

The Portfolio Development Officer must have the ability to work independently and to consistently demonstrate the ability to balance multiple assignments and priorities

The Portfolio Development Officer must possess strong communication skills, both written and verbal and have the interpersonal skills needed for a positive team environment

This position will have an accelerated learning path around the credit process in place

This will include internal analyst courses, regular attendance at credit committee meetings, structure loan transactions with the feedback of the Credit Delivery Manager or Team Leader and some participation in 3rd party credit courses

Qualification

Banking experienceCredit knowledgeSales skillsPortfolio ManagementCommunication skillsTechnologically proficientOrganizational skillsWriting skillsInterpersonal skillsProblem-solving