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United Capital Financial Advisors, LLC · 22 hours ago

Relationship Manager (Client Operations)

The Woodlands, TX

Full-time

Onsite

Mid Level

3+ years exp

United Capital Financial Advisors is a firm focused on delivering a seamless client experience. The Relationship Manager (Client Operations) role is designed for a detail-oriented professional who will manage money movement, account maintenance, and operational workflows to enhance client service and advisor productivity.

AdviceConsultingFinancial ServicesWealth Management

No H1B

Responsibilities

Process checks, one-time ACHs, journals, and occasional wires

Establish and maintain recurring ACH instructions (monthly, quarterly, annual)

Execute cash calls in and out and close or create CRM opportunities as needed

Process donor-advised fund payments

Execute RMD transactions, send distributions, and maintain RMD tracking spreadsheets

Prepare annual RMD reporting from TD and Fidelity

Complete Salesforce client distribution request forms when required

Process IRA distributions, Roth conversions, and DTC transfers

Coordinate loan paperwork against TD accounts (Tri State) and Fidelity accounts (GS Select Bank)

Monitor and act on daily TD alerts including account closures, cash debits, margin deficiencies, NIGO items, ACAT restrictions, transfer activity, NSF payments, and standing instructions

Monitor and act on Fidelity alerts including account restrictions, G-number maintenance, money movement, RMDs, journals, and transfers of assets

Perform account maintenance such as advisor additions, address changes, registration updates, option and margin setup, and cash management features

Update and reconcile client accounts within planning software following guidance meetings

Update client goals and guidance inputs as directed by Advisors

Save GuideBooks and guidance deliverables to client files and OneDrive

Serve as point person for setting up client logins across custodians, Envestnet, and Guide Center

Strong familiarity with TD Ameritrade and Fidelity custodial platforms

Troubleshoot login and access issues and escalate when necessary

Educate clients on portal usage and walk them through tools as needed

Qualification

Client operations experienceFidelity custodial platformSchwab custodial platformMoney movement handlingCRM proficiencyPlanning software proficiencyFollow-through skillsSeries 65 licensingAttention to detailOrganizational skillsDesire to grow

Required

3+ years of experience in client operations, service, or relationship management within wealth management or financial services

Strong familiarity with Schwab and Fidelity custodial platforms

Experience handling money movement, distributions, and account maintenance

High attention to detail with strong organizational and follow-through skills

Series 65 licensing or ability to obtain within a defined onboarding period

Proficiency with CRM, planning software, and custodial portals

Desire to grow within a collaborative, advisor-centric environment

Company

United Capital Financial Advisors, LLC

United Capital Financial Advisors, LLC, is a registered investment advisor providing comprehensive planning and investing strategies to make investors more confident about using their money to live the life they want today, while planning for tomorrow.

Founded in 2005

Newport Beach, California, USA

201-500 employees