SGS & Co · 7 hours ago
Production Manager
Richmond, VA
Full-time
Onsite
Senior Level, Lead/Staff
$70K/yr - $80K/yr
10+ years expSGS & Co is a company seeking a Production Manager to oversee the daily operations of their Production Department. The role involves managing production schedules, ensuring quality audits, and collaborating with various teams to enhance customer service and operational efficiency.
AdvertisingBrand MarketingBusiness DevelopmentConsultingPackaging ServicesPhotographyPrinting
Responsibilities
Responsible for management of the production schedule, including daily production planning with the production staff; monitoring and updating the production schedule; ensuring completion of the production cycle and on-time delivery; and participating in daily production capacity meetings
Recognizing bottlenecks in the production process and problem solving
Load level production staff when necessary to meet job deadlines
Make appropriate workflow adjustments in order to complete the daily production schedule
Ensure regular workflow and quality audits are performed to ensure internal and external customer requirements are being met
Promote a culture of continuous improvement by leading and supporting innovation and continuously analyzing production workflows with a focus on maximizing productivity, efficiency, quality, and on-time delivery
Ensure compliance and capture business metrics by utilizing the order entry system
Assist the Operations Manager with the facility’s budget, maintain a capital asset list, and prepare capital project paperwork
Prepare monthly inventory reports and monthly/quarterly WIP reports
Perform job costing research and corrections concerning billing of all production departments
Ensure overall compliance with equipment, department, and plant standard operating procedures
Manage vendor relations for production areas
Administer and update contracts for various vendors
Collaborate with Sales team to assist with client management
Serve as point of contact for customer issues and provide technical expertise
Communicate customer issues and devise ways of improving the customer experience, including resolving problems and complaints
Work with all cross functional teams to enhance the quality of service to customers with special attention to on-time delivery and product quality
Provide general communication to plant personnel
Provide leadership and coaching to direct reports and conduct regular performance development meetings to help foster a high performing team
Foster a culture of trust and alignment using the organization’s core values
Promote a culture that encourages continuous improvement, top performance, and high morale
Act as a change agent for all local and corporate initiatives
Champion for and participate in process improvements and changes in staffing, technology, workflows, and procedures
Manage a large group of people working varied shifts across multiple departments
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
Lead and/or collaborate with senior leadership and key stakeholders on the development and execution of special projects and corporate initiatives as needed
Ensures that the organization’s safety policies and practices are followed and that department work areas meet all safety standards and policies
Support the site in providing and monitoring policies, training, and resources to create a clean and safe work environment
Assist with additional responsibilities as directed by management
Qualification
Required
Associate's degree preferred
10+ years of experience in the packaging, prepress, and/or graphic arts industry in a production environment
Strong knowledge of Microsoft Office Suite (e.g., Word, Outlook, Excel, etc.) and good working knowledge of either PC or Mac IOS
Ability to read and comprehend job orders and technical prepress specs
Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans; organize and schedule people and tasks; and utilize resources effectively to meet goals
Gather information and actively identify the cause of problems in equipment or work processes in a timely manner and recommend and/or implement a course of action to remedy the situation
Present issues, ideas, concepts, and information effectively and clearly through verbal and written communication; actively listen; maintain an open-minded and non-judgmental attitude; communicate comfortably with various audiences; and respond effectively to questions
Relate and compare data from different sources, identify issues, secure relevant information, and identify relationships
Have a firm understanding of how the company and industry work and how to shift and build a business for the future
Demonstrate critical thinking and sound executive judgement, including strategic thinking and challenging the status quo
Define and resolve situations or problems by analyzing issues involved, weighing options, and evaluating alternatives; maintain an objective attitude; approach situations and problems systematically; and use observation, experience, reflection, and/or reasoning to drive business forward
Show concern for all aspects of the job; accurately check processes and tasks; and maintain a general watchfulness
Adapt and change course of action when appropriate; effectively transition from task to task; deal well with unresolved situations, frequent change, delays, or unexpected events; and maintain objectives amidst shifting priorities
Proven success at managing a production schedule and meeting deadlines
Proactively develop client relationships by making efforts to listen and understand the client
Anticipate and provide solutions to client needs, giving high priority to client satisfaction
Ability to work alone without immediate supervision or other source of direction for extended periods of time
Provide leadership by managing change, solving problems, and making decisions as well as managing politics, influencing staff, and external customers
Interact with others in a way that gives them confidence in their intentions and those of the organization
Demonstrated success at managing a team and building a culture of trust, respect, and collaboration
Willing to take direction and apply feedback to improve personal and team performance
Willing to take on additional responsibilities as needed
Vision, color vision, and ability to adjust focus
Use hands to reach, grasp, handle, and feel
Effectively communicate
Regularly required to sit. Sometimes required to stand and walk
Regularly required to lift and/or move up to 50 pounds
Travel within North America is required on an occasional basis
Benefits
A selection of health care plans with prescription drug coverage
Dental plan
Vision plan
Basic and supplemental life insurance
A flexible spending account for medical and dependent care expenses or a health savings account based on plan selection
Short/long term disability
401(k) Savings Plan
Company
SGS & Co
SGS & Co is a brand impact company that offers marketing, packaging, designing, consulting, communication, photography, and print services.
1001-5000 employees
H1B Sponsorship
SGS & Co has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-01Acquired
Leadership Team
Bob Sanders
President, Chief Commercial Officer
Dan Debicella
President, Graphics Solutions
Recent News
Matthews International Corporation
2025-09-24
2025-09-02
Company data provided by crunchbase