Customer Service & Logistics Specialist I jobs in United States
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Luck Stone · 21 hours ago

Customer Service & Logistics Specialist I

positionAshburn, VA
timeFull-time
remoteOnsite
seniorityMid Level
money$24/hr - $24/hr
date3+ years exp

Luck Stone Corporation is seeking a Customer Service & Logistics Specialist to join their Leesburg Plant. In this role, you will coordinate and fulfill orders, deliver outstanding service to customers, and manage transactions to ensure smooth operations.

Civil EngineeringConstructionManufacturingMining

Responsibilities

Coordinate & Fulfill Orders: Handle order entry, dispatch, scale operations, and ticket processing. Assign contract and private haul trucks, provide accurate maps and directions, and navigate both city and rural routes while following weight restrictions
Deliver Outstanding Service: Respond quickly to customer needs, providing practical solutions and maintaining service excellence
Keep Things on Track: Meet department performance standards and benchmark service levels
Manage Transactions: Handle cash, process credit card payments and deposits, and make account adjustments as needed

Qualification

Customer serviceOrder fulfillmentProblem-solvingTech-savvyCommunicationCritical thinkingComposure under pressureTime managementCollaborationAdaptability

Required

3+ years in a customer-focused role where service excellence was essential preferably in an office environment
High school diploma or equivalent
Flexible, self-starting, punctual and comfortable juggling multiple priorities
Tech-savvy with the ability to learn new software
Collaborative communicator who builds strong relationships with customers, drivers, and internal teams
Critical thinker who uses resources efficiently
Creative problem-solver who adapts quickly to last-minute changes
Steady and composed under pressure in deadline-driven situations

Benefits

Medical, dental, vision, life insurance, long term disability
Paid time off: personal, vacation, holidays, 5 well being days yearly
Matching 401K and retirement pension

Company

Luck Stone

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Luck Stone is an aggregates supplier of crushed stone, sand, dust, natural sand and gravel stones for major industries.
dateFounded in 1923
location
Richmond, Virginia, USA
people-size501-1000 employees
web-link
https://www.luckstone.com

Funding

Current Stage
Late Stage

Leadership Team

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Traci Crowder
Human Resources Business Partner
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Recent News

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2022-05-28
Company data provided by crunchbase