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Citadel Access Solutions · 10 hours ago

Service Technician - Automatic Doors

Las Vegas, NV

Full-time

Onsite

Entry, Mid Level

2+ years exp

Citadel Access Solutions is seeking a skilled Automatic Door Service Technician with AADM certification to install, service, troubleshoot, and maintain automatic door systems in commercial and institutional environments. This role is critical to ensuring safe, code-compliant, and reliable access solutions for customers.

CommercialInternet of ThingsSmart Building

Responsibilities

Diagnose, troubleshoot, and repair automatic door systems including: Sliding doors, Swing doors, Folding doors, Low-energy and full-energy operators

Perform corrective and preventive maintenance to ensure system reliability

Respond to service calls in a timely and professional manner

Install new automatic door operators, controls, sensors, and safety devices

Retrofit existing manual doors with automatic operators

Replace and upgrade obsolete or non-compliant components

Perform inspections and adjustments to ensure compliance with: ANSI/BHMA standards, AADM safety guidelines, Local and state building codes

Conduct and document AADM safety checks

Educate customers on proper door operation and safety requirements

Accurately complete service reports, inspections, and work orders

Communicate findings, recommendations, and repair needs to customers

Coordinate with dispatch, sales, and operations teams as needed

Maintain a professional appearance and demeanor on job sites

Build strong relationships with property managers, facilities teams, and contractors

Identify and communicate potential upsell opportunities (service contracts, upgrades)

Qualification

AADM CertificationAutomatic door systemsElectrical troubleshootingMechanical troubleshootingCustomer serviceSafety-first mindsetOrganizedCommunicationDetail-oriented