RehabVisions · 2 days ago
Administrative Assistant - Operations
Omaha, NE
Full-time
Onsite
Entry Level
1+ years expRehabVisions is a healthcare company seeking a part-time Administrative Assistant to support their rehabilitation services department. The role involves customer service, insurance verification, and employee credentialing, along with various administrative duties to ensure efficient operations.
Elder CareHealth CareTherapeutics
Responsibilities
Answer phones and take accurate messages in a professional manner
Greet all patients/clients, family, caregivers and/or visitors to the department/clinic in a friendly manner
Handle and respond to all therapy referrals in a timely manner, acquiring all necessary information. Develop effective rapport with referring healthcare practitioners
Conduct initial registration of patients/clients to include interviews with the patient/client, family, and/or caregiver to obtain all required information
Assist patients/clients, family, and/or caregiver with completion of all necessary paperwork to include, but not limited to, intake forms, medical history, medications, and insurance
Prepare necessary documentation including insurance benefits, insurance verification/authorization, reports/logs, and order forms, etc. in a timely manner according to federal, state and facility-specific rules and regulations
Consult with members of the rehabilitation team to help maintain appropriate treatment schedules taking into consideration the needs of the therapist, patient/client, family and/or caregiver, as well as tracking/scheduling of supervisory visits. Demonstrate the ability to handle changing schedules of patients/clients
Assist therapists with tracking, collecting, and maintaining plan of care certifications and re-certifications according to federal, state and facility-specific rules and regulations
Assist with patient/client appointment reminders as necessary
Maintain confidentiality of all patient/client protected health information according to Health Insurance Portability and Accountability Act (HIPAA) and facility-specific rules and regulations
Collect patient/client payment(s) according to facility-specific guidelines and/or direct patients/clients to appropriate accounting staff when necessary. Assist the billing team with insurance claims/denials to secure reimbursement as needed
Present a positive service-oriented approach with patients/clients, family, caregivers, facility staff, and co-workers at all times
Assist with orientation of new staff, volunteers, and students
Assist with equipment maintenance and monitor supply inventory. Help maintain cleanliness of the rehabilitation department/clinic
Demonstrate ongoing commitment to reducing costs and improving productivity in the rehabilitation department/clinic
Maintain positive working relationships with the healthcare team, patient/client, family, and caregiver
Complete RehabVisions and facility reports as required
Attend department/clinic meetings and conferences
Understand and comply with RehabVisions’ policies and procedures, including but not limited to, universal precautions, safety, risk, and emergency
Qualification
Required
High school diploma or general education degree (GED)
One to three (1-3) years of related experience and/or training
Equivalent combination of education and experience
Strong communication and organization skills
Data entry experience and accurate typing abilities
Ability to relate positively, professionally, and cooperatively with others
Demonstrate flexibility and willingness to change and learn when necessary for efficient departmental/clinic operations
Ability to perform the essential work functions of this job, with or without reasonable accommodations
Benefits
Flexible work environment
Competitive base pay
Medical/Dental/Vision
401k with company match
Internal CEU opportunities
Life Insurance
Accidental death and dismemberment
PTO and six paid holidays
Company paid short-term disability
Company
RehabVisions
RehabVisions is a health care industry that offers staffing, managerial, physical, occupational, and speech therapy.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joel Larmore
Chairman and CEO
Darrell Metcalf
Chief Financial Officer
Company data provided by crunchbase