Houston Methodist · 1 day ago
Practice Manager- OB_GYN (The Woodlands)
The Woodlands, TX
Full-time
Onsite
Mid, Senior Level
3+ years expHouston Methodist is a healthcare organization, and they are seeking a Practice Manager for their OB_GYN department. The Practice Manager will oversee daily clinic activities, ensuring efficient patient access and provider efficiency while developing processes for superior patient experience and high-quality care.
Health CareMedical
Responsibilities
Overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency
Training and supervising staff while maintaining adequate staffing levels and budget compliance
Contributing to staffing decisions such as hiring, coaching and counseling employees on work related performance
Assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment
Participating in performance improvement activities, as well as providing support for department management to achieve operational goals
Performing staff duties and responsibilities as needed
Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department
Provides development and mentoring of staff
Ensures that all department staff are properly trained and comply with all policies and procedures
Assists with meeting or exceeding threshold goal for department turnover
Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes
Conducts new hire feedback sessions and provides recognition/commendations, as appropriate
Creates and maintains an environment of collaboration by role modeling teamwork within the department
Effectively interacts within and between departments ensuring seamless flow of information/communication
Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding
Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently
Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators
Serves as role model to staff, ensuring that the focus is always on improving patient care and/or services
Holds accountability for all clinic functions related to staff performance
Mentors, coaches, and develops staff to accomplish goals; identifies developmental needs and creates action plans to enhance growth and development of the team
Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate and supporting organizational goals
Coaches staff to use efficient and effective communication to establish and maintain a team environment
Oversees daily department operations, schedule and activities
Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction
Organizes the workflow, proactively problem solves, anticipates needs, and manages multiple ongoing priorities
Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability
Serves and actively participates on various entity committees as a voice for the department
Oversees staff, physicians and associated physician extenders schedules on a daily basis to ensure optimum scheduling and coverage
Actively participates and supports front desk, billing and clinical teams
Responsible for clinic and referral management of practice as related to patients
Supervises daily operations of the practice for staff, physicians and associated physician extenders
Implements and enforces organizational policies and procedures according to prescribed guidelines
Ensures a safe and effective working environment; assists in monitoring and/or revising the department safety plan and/or any specific accreditation/regulatory agency required safety guidelines
Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable
Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions
Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration
Participates in investigations as a result of the root cause analysis process
Role models situational awareness, using teachable moments to improve safety
Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance
Assists with audits to ensure compliance and minimize organizational risk
Ensures staff abide by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management and safeguarding protected health information (PHI)
Ensures staff compliance and appropriate utilization of information technology resources to include EPM/EMR and telephonic system
Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications
Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications
Assures encounters are reviewed, claims created and manages workflow dashboards; fiscal administration of the practice to include purchasing and inventory management; oversees the daily/monthly expenditures, staffing and overtime hours and works in conjunction with Operations Manager/Administrator on annual clinic budget
Responsible for the daily monitoring of charge capture patient encounters and co-payment collections
Manages petty cash batches and deposits
Reconciles cash daily and keeps appropriate documentation and/or log
Assures accurate timekeeping and payroll for all department employees
Oversees all reporting and record-keeping functions within their span of control
Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has occurred
Supports Houston Methodist and department goals and vision
Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations
Develops skills of team members and continually assists with improving competencies, performance and outcomes
Fosters a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives
Conducts conversations with staff on their development and My Development plan
Seeks opportunities to identify developmental needs of self and staff and takes appropriate action
Ensures own career discussions occur with appropriate management
Completes and updates the My Development plan on an on-going basis
Reinforces superuser training knowledge for EPM/EMR system to staff to maximize practice operations and support
Qualification
Required
High School diploma or equivalent education (examples include: GED, verification of accredited homeschool equivalency, enrollment or completion of post-secondary education, etc.)
Three years of healthcare experience, of which one year must have been in a managerial role; for internals, three years of healthcare experience in relevant field with HM performance that demonstrates progressive leadership abilities
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
Ability to work effectively in a fast-paced environment
Demonstrates flexibility and adaptability in the workplace
Exceptional management skills to assess and make staffing changes depending on provider's schedule and patient volumes to maximize the provider's schedule
Exhibits ability to problem solve in high stress environment with exceptional communication skills
Creates and supports a safe patient focused, competent care environment
Demonstrates problem-solving skills to include investigation, identification of cause(s) and development of corrective action
Preferred
Bachelor's degree preferred
Practice Management Certification
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
H1B Sponsorship
Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (11)
2023 (14)
2022 (12)
2021 (10)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
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