Apply on Employer Site

Vertex Inc. · 9 hours ago

Director - Workforce Transformation & Culture

United States

Full-time

Remote

Director/Executive

$158K/yr - $205K/yr

10+ years exp

Vertex Inc. is a company focused on transforming and engaging its global workforce. The Director of Workforce Transformation & Culture will lead initiatives in organizational design, change management, and culture development to enhance employee experience and drive organizational success.

ComplianceDocument ManagementSoftware

Responsibilities

Own the development of the process/playbooks to design a future-ready workforce and organizational structures aligned with Vertex’s strategic goals

Ensure the right roles, responsibilities, and reporting lines are in place to support business priorities

Leverage deep knowledge of OD frameworks, tools, and processes to enable the organization to adapt quickly to changes in the environment

Oversee role design to ensure clarity in responsibilities, decision-making authority, and accountability across teams

Partner to assess current and future workforce needs, ensuring the organization is equipped to meet evolving market conditions

Guide & manage organizational changes tied to enterprise transformation programs with a focus on impacts to people & culture (e.g. digital /AI, M&A/integration)

Leverage deep knowledge of change frameworks and approaches to build change plans with sponsor alignment, stakeholder mapping, enablement, and reinforcement mechanisms; measure adoption and proficiency

Create narratives that connect change to customer outcomes, business outcomes, and employee impact; enable local leaders with toolkits

Design and activate cultural attributes (e.g. values & behaviors) that articulate a compelling story through leadership communications, onboarding experiences, and recognition programs

Integrate Inclusion & Belonging principles into initiatives and processes, ensuring compliance with evolving legal and organizational guidelines

Provide oversight and partnership to BRGs

Apply current industry trends and best practices to continuously innovate and improve employee experience and cultural transformation

Use data-driven insights to measure the success of culture and engagement initiatives, reporting progress and recommending improvements

Lead the development of the next evolution of an integrated listening system (annual surveys, lifecycle surveys, passive listening) to capture the voice of employees across the company

Partner People Analytics & HRIS to deliver more advanced analyses and deeper insights to leadership to increase impact

Collaborate with P+C Business Partners and leaders to design and implement actions that address employee concerns, improve workplace culture, and enhance overall engagement

Oversee the creation of the employee experience blueprint (for key lifecycle moments), partnering within P+C to enhance the employee experience and enable business outcomes

Advise leaders, including the executive team, on structure, org/talent health, and culture drivers that impact program execution and customer commitments

Build a team that blends engagement, inclusion, and change experience; set clear objectives tied to strategic priorities

Collaborate with business leaders and P+C partners to ensure organizational solutions are practical and measurable

Qualification

Organizational DesignChange ManagementCulture DevelopmentEmployee EngagementData LiteracyStakeholder EngagementCross-Functional CollaborationInclusion & BelongingLeadership SkillsCommunication Skills

Required

Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, or related field

10-12+ years in Organizational Effectiveness/Organizational Development, Transformation & Change, and/or Talent Management

5+ years leading enterprise‑scale transformation

Deep expertise in org diagnostics/design, role design, stakeholder engagement, and change enablement

Proven track record in culture development, inclusion & belonging, and engagement strategies, including designing and activating values and behaviors

Strong record of cross-functional collaboration and influence at senior levels

Experience supporting program management and enterprise transformation

Strong data literacy (listening analytics; EX metrics; operational KPIs)

Strong communication skills

Preferred

Master's degree or Doctorate

Familiarity with AI‑enabled work re‑design

Benefits

Vertex Bonus Plan (VOB)

Role-specific sales commission/bonus

Equity grants

Company

Vertex Inc.

The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before.

Founded in 1978

King Of Prussia, Pennsylvania, USA

1001-5000 employees