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Tata Consultancy Services · 23 hours ago

Business Relationship Manager

Dublin, OH

Full-time

Onsite

Senior Level

$118K/yr - $162K/yr

Tata Consultancy Services is seeking a Business Relationship Manager responsible for P&L growth, customer satisfaction, and employee satisfaction within their portfolio. The role involves managing client relationships, defining long-term strategies, and leading teams to achieve revenue and delivery commitments.

Business Information SystemsConsultingInformation TechnologyIT Management

H1B Sponsor Likely

Responsibilities

Define the long-term approach/ plan for the portfolio and execute the plan with quarterly and monthly KPIs

Stakeholder Management - building and managing client relationships at the VP, and SVP level

Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction

Work closely with customer-side decision makers for upselling and cross selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud

Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis

Define and execute the portfolio specific plan for building new relationships and elevating the TCS brand

Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs)

Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments

Identifying and mentoring team members into future leaders within the account and beyond

Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders

Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments

Qualification

P&L managementStakeholder managementSales experienceGlobal delivery modelHealthcare industry experienceTeam leadershipPresentation skillsCross-functional collaboration

Required

Experience with rapid growth in accounts and experience in global delivery model

Prior experience of managing a P&L in a leadership role is a must

Experience of Sales role in Healthcare or distribution/Retail Industry

Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer

Ability to work with different teams in various service lines and functions, across various time zones

Willingness to travel per business needs

Company

Tata Consultancy Services

Glassdoor3.8

Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

Founded in 1968

Mumbai, Maharashtra, IND

10001+ employees

http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7880)

2024 (9690)

2023 (8537)

2022 (11159)

2021 (9813)

2020 (11984)