Kelly Science, Engineering, Technology & Telecom · 1 day ago
Vice President, Sales and Service
Gaithersburg, MD
Full-time
Hybrid
Director/Executive
$350K/yr - $400K/yr
15+ years expKelly Science, Engineering, Technology & Telecom is seeking a Vice President, Sales and Service for the Life Sciences sector. This role is responsible for leading the North American commercial organization, driving revenue growth, profitability, and customer satisfaction across a broad life sciences tools portfolio.
Staffing & Recruiting
Responsibilities
Lead and execute strategic and tactical sales plans to achieve financial, operational, and customer satisfaction goals across North America
Manage a large, multi-layered organization of sales and service leaders, serving as a true “leader of leaders.”
Own P&L responsibility for a $500M+ revenue organization, including budgeting, forecasting, and financial performance management
Partner closely with Marketing to drive market awareness, demand generation, and revenue growth initiatives
Oversee Field Service, Scientific Support, and Applications Development to ensure exceptional customer experience, loyalty, and retention
Build, mentor, and retain high-performing commercial and service teams through structured development, coaching, and succession planning
Work cross-functionally and globally to support product innovation, efficient supply chains, regulatory compliance, and operational scalability
Develop and maintain strong executive-level customer relationships to expand existing accounts and capture new business opportunities
Lead sales operations including forecasting, territory and account planning, performance tracking, incentive programs, and compliance
Drive continuous improvement, transparency, and collaboration across a complex matrixed organization
Contribute as a senior member of the leadership team to overall business strategy, quality, and customer satisfaction
Qualification
Required
Master's degree in a life science discipline (e.g., biology, immunology, biotechnology); MBA strongly preferred
Minimum of 15 years of experience in sales within a scientific or life sciences organization
At least 8 years of experience leading large-scale sales and service organizations in the life sciences tools or diagnostics space
Proven success managing full sales operations including Field Service, Technical Support, Applications Support, and Applications Development
Demonstrated ability to lead large teams (200+ employees) with significant P&L responsibility ($500M+ revenue)
Strong experience operating in global, matrixed environments and influencing across cultures and geographies
Track record of talent development, organizational scaling, and driving change in complex organizations
Strong financial acumen, including budgeting, forecasting, and performance management
Willingness and ability to travel nationally and internationally up to 80%
Ability to be based in or relocate to the U.S. East Coast region (hybrid/on-site expectations apply)
Preferred
Experience within life science tools, instrumentation, reagents, or related technologies
Global mindset with cultural fluency and experience working across international teams
Thrives in private or entrepreneurial company environments
Long-term leadership ambition with interest in broader general management responsibility
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly Science, Engineering, Technology & Telecom
Kelly Science, Engineering, Technology & Telecom specializes in science, engineering, technology, and telecom.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Linda Stuit
Senior Vice President, Engineering Specialty
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