Tata Consultancy Services · 3 hours ago
Quality Engineering Program Manager
Stamford, CT
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $140K/yr
10+ years expTata Consultancy Services is seeking a Quality Assurance Program Manager to lead enterprise-scale quality strategy and delivery across multiple banking products and programs. The role involves program leadership, automation engineering excellence, and ensuring quality oversight for Fiserv banking platforms.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Own end‑to‑end QA program planning, budgeting, resourcing, and risk management across multiple workstreams and vendors
Establish enterprise test strategy (functional, integration, E2E, UAT, NFR) aligned to product roadmaps and regulatory milestones (FFIEC, GLBA, SOX, PCI DSS)
Drive continuous improvement using shift‑left/shift‑right practices and standardized quality playbooks (defect prevention, root‑cause analysis, test data strategies, and release readiness)
Architect and scale automation frameworks (UI, API, services, DB) using tools such as Selenium/WebDriver, Cypress/Playwright, RestAssured/Postman, JUnit/TestNG, and Cucumber/BDD
Integrate automated suites into CI/CD (Azure DevOps, Jenkins, GitLab) with quality gates, test impact analysis, and dashboards (Allure/Extent/ReportPortal)
Champion data‑driven testing, synthetic data generation, service virtualization, and environment reliability for predictable, fast feedback
Lead QA planning and integration testing for Fiserv platforms—core banking (DNA/Signature/Premier), payments (ACH/PEP+ or equivalent), card and digital banking channels—covering migrations, conversions, and feature upgrades
Coordinate with Fiserv/vendor teams for release notes, defect triage, and hotfix validation; ensure end‑to‑end traceability from regulatory requirements to test evidence
Govern quality for releases and change windows; run go/no‑go, readiness checks, rollback plans, and defect SLAs
Oversee production support quality with proactive monitoring, incident RCA, and problem management; ensure hands‑on troubleshooting and data validation as needed
Maintain auditable test artifacts, evidence, and controls; support internal/external audits and model validations
Enforce security and privacy test practices (static/dynamic testing inputs, secure configuration, data masking)
Qualification
Required
10–15+ years in software quality, with 5+ years leading multi‑team QA programs in BFSI
Proven automation testing leadership (framework design, coding standards, coverage strategy) across UI/API/data layers
Strong banking domain experience and familiarity with Fiserv product ecosystems (core banking, payments, digital)
Demonstrated production support exposure and hands‑on technical skills (SQL, logs, API calls, debugging); coding experience in Java
Experience with CI/CD pipelines, Git, and test reporting/observability tools
Excellent stakeholder management (business, tech, vendor), communication, and executive reporting
BACHELOR OF COMPUTER SCIENCE
Preferred
Experience with performance, reliability, and security testing
Exposure to large‑scale conversions/migrations, data reconciliation, and parallel run strategies. Prior work with OSAT/standardized testing frameworks or similar institutional automation accelerators
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (7880)
2024 (9690)
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2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
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2026-01-16
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