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United Airlines · 13 hours ago

Intern - Identity, Products, & Loyalty - Marketing Research & Insights (Summer 2026)

Chicago, IL

Internship

Hybrid

Intern

$21/hr - $21/hr

Start in 2026 Summer

United Airlines is seeking an intern for their Identity, Product, Loyalty and Research team. The role involves contributing to projects that enhance the onboard customer experience through market research techniques and collaboration with internal and external stakeholders.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Collaborate with team members in the IPLR Department on cross-functional projects

Build relationships with internal stakeholders and external suppliers to ensure successful product development and launches

With support, design research studies, and seek and analyze data from a variety of sources to support decisions

Propose solutions to business questions, leveraging strategic thinking and data analysis

Lead presentations to internal teams and/or leadership, providing clear updates on project progress, challenges, and next steps

Exposure to various project design steps to facilitate innovation

With manager’s support, manage multiple projects by balancing the competing demands for project scope, time and quality

Meet regularly with managers and stakeholders to provide status updates on projects

Prepare and deliver project briefings that translate complex information into actionable insights for stakeholders

Qualification

Microsoft ExcelPowerPointQualitative researchQuantitative researchProject managementRelationship managementCommunication skillsCreativity

Required

Current undergraduate student pursuing a degree in Marketing, Business, Communications, or a Quantitative discipline (Statistics, Economics, Analytics, Market Research, Psychology, etc.)

Proven experience with Microsoft Excel and PowerPoint

Detail oriented

Communication skills

Relationship management

Creativity

Must be legally authorized to work in the United States for any employer without sponsorship now and in the future

Successful completion of interview required to meet job qualifications

Reliable, punctual attendance is a crucial function of the position