Tata Consultancy Services · 11 hours ago
Technical Support Lead
Allendale, NJ
Full-time
Onsite
Mid Level
$120K/yr - $140K/yrTata Consultancy Services is a global leader in IT services, consulting, and business solutions. They are seeking a Technical Support Lead to monitor execution queues, analyze process failures, and manage incident resolution while ensuring proper documentation and change management processes are followed.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Monitor atom/molecule execution queues, retry/reprocess failed docs
Analyze long running/struck executions
Analyze process failures using process logs’
Worked on Incident Management – Resolution of tickets like P1, P2, P3, P4
Working on Minor enhancements
Working on Change Management process and proper documentation skills
SSL cert update
Update endpoint URLs, credentials
Identify recurring integration failures beyond basic retries
Identify root cause (mapping issue, data issue, connector config)
Modify process logic without changing core design
Deploy packages across environments
Validate environment extensions
Support rollback activities during issues
Qualification
Required
Monitor atom/molecule execution queues, retry/reprocess failed docs
Analyze long running/struck executions
Analyze process failures using process logs
Worked on Incident Management – Resolution of tickets like P1, P2, P3, P4
Working on Minor enhancements
Working on Change Management process and proper documentation skills
SSL cert update
Update endpoint URLs, credentials
Identify recurring integration failures beyond basic retries
Identify root cause (mapping issue, data issue, connector config)
Modify process logic without changing core design
Deploy packages across environments
Validate environment extensions
Support rollback activities during issues
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
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