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NOV · 2 days ago

Field Service Technician

Casper, WY

Full-time

Onsite

Entry, Mid Level

NOV is a global leader in the oil and gas industry, providing technical expertise and operational support. The Field Service Technician will interface with internal teams and customers to ensure the proper operation and maintenance of NOV products, performing inspections, repairs, and training as needed.

Manufacturing

H1B Sponsor Likely

Responsibilities

Interface with internal team to obtain a thorough understanding of NOV Service Equipment products and how they are safely operated, tested, calibrated and problems resolved in a timely manner

Travel to customer sites to inspect, install, commission, test, calibrate, repair, and train customers on the safe and proper operation of NOV products

Performs preventive maintenance and repairs on equipment and systems (e.g., mechanical, electrical)

Evaluates and recommends equipment improvements to improve availability, capability, and yield

Performs equipment failure analyses (including preventive and unscheduled maintenance)

Troubleshoots and diagnoses equipment problems

Prepares technical reports to document equipment modifications and equipment maintenance procedures

Perform field upgrades of software and hardware and train customers on how to properly operate and maintain equipment

Communicate field failures and feedback reports to the appropriate departments

Clear, concise, and accurate service reporting upon completion of service

The technician is self-dispatched. This requires an independent self-starter, self-directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer

Will interact directly with internal as well as external customers on a daily basis, and as such must possess competencies such organizational skills, planning skills, customer orientation and project management skills

Perform other work-related tasks as assigned

Comply with all NOV company and HSE policies and procedures

Qualification

Mechanical aptitudeHydraulic systemsElectrical systemsTechnical manuals interpretationProblem-solving skillsCustomer orientationProject management skillsOrganizational skillsSelf-motivatorTeam player

Required

High school diploma or equivalent; technical or trade school education in mechanical or related field is preferred

Proven experience as an Oilfield, Rig or Industrial Mechanic or similar role, with a focus on Iron Roughnecks, Catwalks, Torque Machines or other related equipment is preferred

Experience demonstrated and recorded applicable to servicing tools

Strong mechanical aptitude and understanding of hydraulic, pneumatic, and electrical systems commonly found in oilfield equipment

Ability to read and interpret technical manuals, diagrams, and schematics

Excellent problem-solving skills and attention to detail

The candidate needs to be a leader, self-motivator and have the ability to interact with our customers both technically and commercially

Adheres to all HSE requirements

Working hours to be identified by manager, including On Call hours

Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors

Able to communicate professionally with internal and external customers

Non-standard work hours, 24/7 contact/availability expectations for operational support

Comply with Global and Local QHSE policies

Behave in a professional and ethical manner in line with NOV corporate policies

Interface with internal team to obtain a thorough understanding of NOV Service Equipment products and how they are safely operated, tested, calibrated and problems resolved in a timely manner

Travel to customer sites to inspect, install, commission, test, calibrate, repair, and train customers on the safe and proper operation of NOV products

Performs preventive maintenance and repairs on equipment and systems (e.g., mechanical, electrical)

Evaluates and recommends equipment improvements to improve availability, capability, and yield

Performs equipment failure analyses (including preventive and unscheduled maintenance)

Troubleshoots and diagnoses equipment problems

Prepares technical reports to document equipment modifications and equipment maintenance procedures

Perform field upgrades of software and hardware and train customers on how to properly operate and maintain equipment

Communicate field failures and feedback reports to the appropriate departments

Clear, concise, and accurate service reporting upon completion of service

Perform other work-related tasks as assigned

Preferred

Technical or trade school education in mechanical or related field

Proven experience as an Oilfield, Rig or Industrial Mechanic or similar role, with a focus on Iron Roughnecks, Catwalks, Torque Machines or other related equipment

Company

NOV

Glassdoor3.7

NOV provides Downhole, Drilling, Engineering and Project Management, Industrial, Lifting and Handling, Production, Tubular.

Founded in 1862

Houston, Texas, USA

10001+ employees

https://www.nov.com/

H1B Sponsorship

NOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (37)

2024 (20)

2023 (22)

2022 (34)

2021 (41)

2020 (32)