Apply on Employer Site

McFarlin Stanford · 14 hours ago

Commercial Landscape Account Manager

Long Lake, MN

Full-time

Hybrid

Senior Level

$75K/yr - $95K/yr

5+ years exp

McFarlin Stanford is seeking a Commercial Landscape Account Manager to lead the launch and growth of their Commercial Maintenance & Enhancement Division. This role involves business development, client relationship management, and operational oversight for commercial landscape maintenance and snow removal services.

Management Consulting

Hiring Manager

Colin Adams

Responsibilities

Lead the establishment and ongoing management of the Commercial Maintenance & Enhancement Division

Partner with the Operations Manager and Supervisors to ensure successful execution of maintenance and snow services

Develop and implement operational systems, pricing structures, and workflow processes

Collaborate with leadership to achieve annual revenue, margin, and quality targets

Champion recruitment, onboarding, training, and development of field personnel

Uphold company Core Values and ensure Company brand standards are consistently represented

Prospect, qualify, and close new commercial maintenance, enhancement, and snow contracts

Prepare accurate and timely proposals, renewals, and service agreements

Exceed annual sales goals through disciplined pipeline management and relationship building

Represent Company professionally at client meetings, networking events, and site visits

Identify and sell enhancement opportunities including, but not limited to, mulch, planting, seasonal color, irrigation, turf care, repairs, and hardscape services

Serve as the primary point of contact for all assigned commercial accounts

Ensure client satisfaction through regular inspections, proactive communication, and prompt issue resolution

Manage an annual portfolio of approximately:

$750K+ in maintenance contracts

$375K+ in enhancement services

$500K+ in snow services

Oversee contract renewals, billing accuracy, and payment follow-up

Identify opportunities for upselling, service improvements, and long-term client retention

Support scheduling and execution of maintenance, enhancement, and seasonal services

Conduct pre-service site inspections and provide clear scope and task direction to crews

Perform post-service quality inspections to ensure company standards are met

Assist with material procurement, equipment readiness, and crew support

Maintain accountability for labor productivity, job cost control, and safety compliance

Ensure company vehicles, yard, and equipment are organized, safe, and operational

Train and reinforce company policies, procedures, and culture of excellence within field teams

Ensure snow service expectations are clearly communicated to operations and field teams

Oversee assigned snow routes and support seasonal snow operations

Coordinate staffing, equipment logistics, and route efficiency during snow events

Serve as an on-call leader during storm operations, including plowing, salting, and de-icing

Conduct pre- and post-storm site audits and communicate findings to the Operations Manager

Manage snow billing, service documentation, and client communications throughout the season

Partner with leadership to develop scorecards, KPIs, and performance reporting

Support marketing initiatives, client communications, and industry engagement

Continuously assess division performance and recommend process and profitability improvements

Actively uphold and reinforce Company’s Core Values: Teamwork, Integrity, Excellence, Creativity, and Respect

Qualification

Commercial landscape managementAccount managementSales leadershipHorticulture knowledgeSnow managementMicrosoft Office proficiencyCRM software proficiencyBilingual (English/Spanish)Presentation skillsNegotiation skills