CVS Health · 9 hours ago
IT Customer Service Analyst
Scottsdale, AZ
Full-time
Onsite
Entry, Mid Level
$21.10/hr - $40.90/hr
2+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. They are seeking an IT Customer Service Analyst to provide desktop support, troubleshoot technical issues, and assist customers with hardware and software programs.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Recommending procedures and controls for problem prevention
Working independently, sharing information and assisting others with service tickets
Performing necessary diagnostic and corrective actions for hardware and software problems
Responding to, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates
Shift flexibility required
Qualification
Required
2 - 4+ years of experience working in an end-user desktop support role or computer operations environment
2 + years of experience supporting a Windows environment
Preferred
A+ Certification, MCP, OR MCSE preferred
Degree in Computer Science or related field or equivalent experience preferred
If no degree, two additional years of experience are required for each year of college not completed
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
bloomberglaw.com
2026-01-16
2026-01-13
Company data provided by crunchbase