Apply on Employer Site

Biz2Credit · 1 day ago

Partnership Success Manager

New York, NY

Full-time

Hybrid

Senior Level

$120K/yr - $135K/yr

5+ years exp

Biz2Credit is a dynamic fintech company focused on transforming the lending landscape for small businesses. The Partnership Success Manager will be responsible for managing key partnerships, optimizing partner operations, and ensuring partner success to drive revenue growth.

Commercial LendingFinancial ServicesFinTechInformation TechnologyInternetLendingSaaSSmall and Medium BusinessesSoftware

Growth Opportunities

Hiring Manager

Sergio Padalino

Responsibilities

Own the operational performance of key partnerships

Analyze the partnership funnel end-to-end: lead flow, conversion, partner engagement, and revenue impact

Identify bottlenecks and implement process improvements within embedded workflows to increase throughput and partner-driven loan volume

Collaborate with Product, Marketing, and Sales Ops to streamline workflows and partner integrations

Build dashboards, reporting, and KPIs to track partner performance and forecast revenue

Serve as the primary operational contact for partner teams

Ensure partners understand Biz2Credit’s products, processes, and value proposition

Manage onboarding, training, and ongoing enablement for partner-facing teams

Monitor partner satisfaction and proactively address issues before they escalate

Develop playbooks, documentation, and best practices to scale partner success

Work with the Strategic Partnerships Lead to identify upsell, cross-sell, and expansion opportunities

Support new partnership launches with operational readiness and execution

Provide insights and recommendations to leadership on partnership performance and growth opportunities

Participate in quarterly business reviews with partners

Qualification

Client success managementPartnership operationsFintech industry knowledgeLending workflowsAnalytical mindsetCommunication skillsCross-functional collaborationProblem-solving skills