Community Systems Director jobs in United States
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Massachusetts Department of Developmental Services · 7 hours ago

Community Systems Director

The Massachusetts Department of Developmental Services is seeking a dynamic leader to provide leadership in serving individuals with intellectual and developmental disabilities. The Community Systems Director will oversee community-based support services, implement agency policies, and lead regional staff to ensure high-quality service delivery.

Government Administration

Responsibilities

The Community Systems Director (CSD) functions as a senior-level manager providing essential support to area and regional staff related to the provision of community based support services, including the oversight of RFR approvals to qualify providers for various service codes
The role of the Community Systems Director is to plan, develop, coordinate and administer (at the regional level) programs and activities of the department that relate to and ensure a system of responsive, high quality and cost effective community services
The CSD provides leadership around implementing agency policies, organizing new initiatives, guidance regarding individual cases, and interviewing and hiring key staff for area/regional offices
The CSD assists with Regional recognition activities to support and acknowledge the role of DDS employee in the Region for their work and exemplary performance
The Community Systems Director supervises the work of Regional leads direct and indirect human services professionals and support staff in multiple disciplines/departments, these include, family support, children’s services, autism supports, learning and development, nursing home case management, adaptive equipment, transportation, school to adult transition services, program development, Acquired Brain Injury (ABI) and housing
Work requires the application of advanced administrative techniques in directing and participating in a wide variety of residential, day and individual/ family supports and the ancillary services that augment those supports
Incumbents work with regional managers, local area-level managers and a variety of private and public agencies, and other EOHHS agencies
The Community Systems Director is a member of the Northeast Regional Management Team and is supervised directly by the Regional Director
The CSD is the back up in the absence of the Regional Director and is kept informed of pertinent issues and situations involving personnel, persons supported and other operational matters , as required, to ensure continuity of knowledge

Qualification

Program developmentContract negotiationsRisk managementSupervisory experienceResource prioritizationCommunity relationsManagement skillsLeadershipFlexibility

Required

Excellent management skills
Knowledge of the field of intellectual and developmental disabilities
Leadership in serving individuals and their families
Senior-level management experience
Support to area and regional staff related to community-based support services
Oversight of RFR approvals to qualify providers for various service codes
Planning, developing, coordinating, and administering programs and activities at the regional level
Implementing agency policies
Organizing new initiatives
Guidance regarding individual cases
Interviewing and hiring key staff for area/regional offices
Supervising the work of Regional leads, direct and indirect human services professionals and support staff
Application of advanced administrative techniques in directing and participating in a wide variety of residential, day and individual/family supports
Working with regional managers, local area-level managers, and a variety of private and public agencies
Being a member of the Northeast Regional Management Team
Being supervised directly by the Regional Director
Being the backup in the absence of the Regional Director
Being informed of pertinent issues and situations involving personnel, persons supported, and other operational matters

Preferred

Extensive administrative and supervisory experience in the field of Intellectual and Developmental Disabilities
Direct senior level experience in program development
Contract negotiations
Risk management
Resource prioritization
Individual, family and community relations
Background in the field of Intellectual and Developmental Disabilities

Company

Massachusetts Department of Developmental Services

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The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities to participate fully in, and contribute meaningfully to, their communities as valued members.

Funding

Current Stage
Late Stage

Leadership Team

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Dylan Lattimore
Chief Financial Officer
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