Reliable Premium Management · 2 days ago
Office Manager
Reliable Premium Management is seeking an Office Manager to ensure seamless office operations and a positive employee experience. The role focuses on facilities management, HR coordination, and creating an organized and welcoming workplace for employees.
FinanceFinancial ServicesInsurancePayments
Responsibilities
Own the overall condition, functionality and organization of the office
Anticipate growth needs (furniture, space, equipment, seasonal changes)
Coordinate repairs, desk setups, furniture moves and facilities upgrades
Manage office safety, emergency supplies and compliance checks
Plan and support internal meetings, celebrations and employee events
Maintain an “Office Playbook” with SOPs, vendor info and key processes
Source, manage and evaluate vendors for office and facilities services
Process vendor invoices and ensure timely payment in partnership with Accounting
Coordinate approvals and provide context for accurate financial reporting
Negotiate small contracts and renewals where appropriate
Serve as on-site liaison for RPM’s managed IT provider
Coordinate device set up, swaps and returns
Maintain inventory of hardware, accessories and key fobs
Support onboarding and offboarding logistics related to equipment
Partner closely with the Vice President of Talent to support employee experience and HR operations
Learn, utilize and progressively take ownership of the HRIS, including employee data management, record maintenance, updates and reporting
Over time, learn and support payroll systems and processes, ensuring accurate data entry and timely coordination under HR leadership
Handle sensitive employee information with a high degree of discretion, confidentiality and professionalism
Provide recruitment support as needed, including interview scheduling, candidate coordination and onsite logistics
Coordinate onboarding logistics to ensure new hires are set up for success from day one (workspace, systems access, equipment and welcome experience)
Support offboarding logistics, including equipment collection, asset management, access coordination and exit process support
Assist with employee communications and execute tasks tied to the HR calendar as needed
Support employee experience and culture initiatives in partnership with Human Resources
Help implement workplace improvements with sustainability, efficiency and cost savings in mind
Serve as a reliable operational partner to HR by managing details, tracking tasks, and improving processes that enhance the employee experience
Source, coordinate and schedule employee volunteering opportunities within the local community in partnership with leadership
Serve as the point person for planning, communication and logistics related to company volunteer initiatives
Manage company swag and apparel, including sourcing, ordering, inventory management and distribution to employees
Ensure company-branded materials reflect RPM’s culture and are available for onboarding, events and employee recognition
Qualification
Required
Demonstrated ability to take ownership of operational responsibilities and follow through consistently without close supervision
Strong organizational skills with the ability to manage multiple priorities and workstreams simultaneously
Proven judgement, discretion and professionalism when handling sensitive or confidential information
Comfortable with learning and working within systems and tools, including HRIS and payroll systems, with the ability to improve processes over time
Clear, proactive communication skills and a collaborative, service-oriented mindset, with the adaptability and positive approach needed to navigate change and shifting priorities
Proficiency required with Microsoft Office products, including Outlook, Word, and Excel with the ability to use these tools efficiently for communication, documentation and tracking
Prior experience in office management, operations, HR coordination, administration support or related role with increasing responsibility
Experience supporting facilities, vendors or office operations in a professional environment
Strong organizational and execution skills with the ability to manage multiple priorities simultaneously
Demonstrated ownership, follow through and reliability in prior roles
Clear, proactive communication skills and a collaborative, service-oriented mindset
Preferred
Exposure to HRIS systems, payroll coordination, onboarding/offboarding or employee data management preferred
Experience working closely with leadership and/or HR teams strongly preferred
Experience working in or supporting an HRIS system, including employee data management, updates and reporting
Experience coordinating or supporting IT management, including working with managed service providers, hardware inventory, system access and troubleshooting coordination
Experience supporting office operations, facilities management or vendor coordination in a professional environment
Exposure to payroll systems or HR operations processes
Will train a high potential candidate who demonstrates strong ownership, learning agility, sound judgment and a track record of follow-through, even if they have not yet performed every aspect of the role
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance