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San Diego Supercomputer Center · 8 hours ago

Per Diem Front Desk Coordinator - Cancer Services - 138175

San Diego, CA

Full-time

Onsite

Mid Level

$34.64/hr - $34.64/hr

3+ years exp

The San Diego Supercomputer Center is part of UC San Diego Health, which provides leading-edge care in various medical fields. They are seeking a Per Diem Front Desk Coordinator for Cancer Services to manage patient-facing workflows, including check-in/check-out procedures and appointment scheduling across multiple locations.

Big DataDatabaseInformation Technology

Comp. & Benefits

Responsibilities

Provides coverage across Cancer Center operations, including front desk, call center, and designated template support functions for Cancer Services

Supports patient-facing and operational workflows by greeting patients, performing check-in and check-out procedures, scheduling and updating appointments, and assisting with daily clinic operations

Scheduling responsibilities may include, but are not limited to covering, multiple Cancer Center Multi-Specialty Clinic areas at Moores Cancer Center, Koman Outpatient Pavilion, Multi-Specialty Clinics at McGrath Outpatient Pavilion in Hillcrest, Infusion and Fast Track, MRI, Imaging, and Laboratory Services

Duties may include, but are not limited, to patient registration, insurance and authorization verification, demographic updates, co-payment collection, cash drawer monitoring, report expediting, in-basket pool support, and close collaboration with physicians, nurses, clinic staff, leadership, and other UCSD departments

Provides template support assistance to ensure clinic schedules are coordinated and function efficiently

Template support assistance includes, but is not limited to, supporting assigned template requests, assisting with basic template maintenance tasks as directed, monitoring for access or scheduling issues, escalating concerns to leadership or designated template owners, and communicating updates to clinic teams

Supports clinic operations through coordination of template-related and other assigned duties

Provides Call Center Specialist coverage, including answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorizations for scheduled services, and expediting Epic orders from routed referrals through the MUC work queue

Acts as a patient liaison by responding to inquiries, coordinating appointments, assisting with admissions when applicable, and supporting patient-related requests

Additional duties include administrative support, calendaring, and other duties as assigned based on operational needs

Qualification

EpicPatient check-in/check-outInsurance verificationScheduling experienceCustomer serviceOncology experienceOutpatient experienceBilingual English/Spanish