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Pyramid Consulting, Inc · 13 hours ago

Application Performance & Network Support Engineer

Honolulu, HI

Contract

Onsite

Entry, Mid Level

$30/hr - $38/hr

2+ years exp

Pyramid Consulting, Inc is a leading company in the Healthcare Industry, currently seeking an Application Performance & Network Support Engineer. The role focuses on application performance and server capacity, along with network and voice support, ensuring systems meet performance expectations and providing technical support for network operations.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Application Performance & Server Capacity (Primary Focus)

Partner with Application Developers to verify new applications meet performance expectations without impacting existing systems

Design, build, and monitor application performance tests across Windows-based servers

Analyze system metrics, test results, and performance trends to identify bottlenecks

Recommend changes related to application design, hardware resources, and architecture

Deliver capacity and performance reports for systems management and business leaders

Monitor changes in systems architecture and how they affect performance

Define, tune, and maintain thresholds for automated performance alerts

Identify capacity risks and provide forward-looking projections

Network & Voice/Telephony Support

Support day-to-day LAN, WAN, and Wireless operations and maintenance

Provide Level 1/2 support for network connectivity, VoIP, telephony, and client hardware/software issues

Assist with installation and configuration of phones, routers, LAN switches, WAPs, telephony hardware, and appliances

Perform routine network health checks, validation testing, and incident resolution

Assist with service packs, firmware updates, hotfixes, and system patching

Maintain documentation for network/voice infrastructure and support tickets

Manage device inventory, RMAs, equipment returns, and tracking

Support backup systems, diagnostic tools, and monitoring platforms (TeamTrack, SolarWinds, etc.)

Qualification

Application performance engineeringWindows-based serversLAN/WAN/Wireless supportTelephonyVoIP systemsTroubleshooting skillsDocumentation maintenanceIncident resolutionTicketing systems

Required

2–6 years experience in server performance, capacity analysis, or application performance engineering

Strong expertise with Windows-based servers, metrics, and performance tools

Hands-on experience in LAN/WAN/Wireless network environments

Knowledge of telephony, VoIP, and enterprise voice systems

Experience with troubleshooting, ticketing systems, and ops support

Ability to work 100% onsite

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)