Apply on Employer Site

Life Unlimited, Inc. · 1 day ago

Community Support Options Program Director

Kansas City, MO

Full-time

Onsite

Lead/Staff, Director/Executive

$60K/yr - $60K/yr

5+ years exp

Life Unlimited, Inc. is seeking a Community Support Options Program Director to provide leadership and oversight for the CSO program. This role involves ensuring high-quality service delivery, fostering collaboration among stakeholders, and maintaining compliance with regulatory standards.

CommunitiesEducationFamilyHealth CareNon Profit

Responsibilities

Ensure all services adhere to best practices, deliver exceptional quality, and remain person-centered, fully aligned with the individual’s ISP and comply with all applicable guidelines and policies

Provide visionary leadership to strengthen and expand the department, fostering a culture of integrity, enthusiasm, and accountability

Collaborate with individuals, families, guardians, Service Coordinators, and staff to design and implement high-quality, person-centered programs, ensuring all stakeholders work together in the best interests of the individual served

Foster strong interdepartmental collaboration—including Human Resources, Training, Finance, and Quality Assurance—while ensuring strict adherence to organizational policies and procedures and supporting the successful execution of daily operations

Maintain and advance progress by collaborating with Quality Assurance to establish and enforce systems and protocols that monitor compliance, ensure adherence to regulatory standards, and drive continuous quality improvement

Oversee event reporting process to ensure timely submission and approval in line with organization and DMH guidelines

Ensure continuity and optimization of paperless systems that enhance organizational effectiveness and efficiency, including but not limited to Therap, EVV, SharePoint, Teams, and Monday.com

Ensure the program is staffed with qualified, well-trained personnel in compliance with regulatory standards, while providing ongoing support to maintain quality of care. Offer increased guidance, mentoring, and resources to new employees during their first 90 days to promote successful onboarding and compliance

Oversee the development and management of staffing schedules by the Program Manager, monitoring for adequacy and fiscal responsibility

Ensure program budgets, authorizations, billings, reimbursements, and units served are effectively managed and remain in compliance with organizational and regulatory guidelines

Oversee and monitor completion of tasks assigned to the Program Manager, ensuring accountability, compliance with standards, and timely execution of responsibilities

Maintain compliance and quality standards through regular review of processes, documentation, and staff performance

Remain accessible to provide guidance and support to staff during emergencies, complex situations, or in the absence of the Program Manager

Demonstrate the ability to effectively use computers and mobile devices to input, access, modify, and retrieve information. Maintains proficiency in storing and retrieving data quickly and accurately to support program operations

Work with the Human Resources and Finance departments to ensure all HR and Finance policies and procedures are followed by the department

All Other Duties as Assigned