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Pyramid Global Hospitality · 2 days ago

Catering Sales Manager

New Brunswick, NJ

Full-time

Onsite

Entry, Mid Level

$60K/yr - $65K/yr

2+ years exp

Pyramid Global Hospitality is dedicated to creating a supportive work environment and is seeking a Catering Sales Manager for The Heldrich Hotel & Conference Center in New Brunswick, NJ. The role involves generating new business, managing client relationships, and planning high-quality events, ensuring exceptional guest experiences through collaboration with various teams.

Hospitality

Responsibilities

Prospect, solicit, and secure new catering business across social and corporate markets

Conduct site tours, client presentations, tastings, and detailed event consultations

Develop relationships with wedding planners, corporate clients, universities, nonprofits, and local community organizations

Create detailed proposals, custom menus, and event packages tailored to client needs

Achieve assigned quarterly revenue goals for catering segment

Participate in local networking events, bridal shows, community events, and industry programs to drive business

Serve as the primary contact for clients from initial inquiry through event completion

Prepare detailed Banquet Event Orders (BEOs), floor plans, timelines, and group résumés

Coordinate all event logistics including menu selections, décor, AV needs, room setups, and vendor management

Host pre-con meetings and ensure effective communication with Banquets, Culinary, Front Desk, and Operations

Oversee event execution to ensure client satisfaction and smooth day-of operations

Manage final billing, payments, and post-event follow-up

Build long-term relationships to drive repeat and referral business

Maintain prompt, professional communication and provide elevated customer service throughout the planning process

Address client concerns or last-minute requests with urgency and professionalism

Ensure all client expectations are clearly communicated and met or exceeded

Accurately maintain event details, forecasts, activities, and client records in Delphi

Prepare weekly sales reports, pace updates, and pipeline summaries

Ensure contract accuracy, adherence to hotel policies, and compliance with food & beverage regulations

Collaborate with revenue management on pricing, availability, packages, and strategic selling initiatives

Qualification

Catering Sales ExperienceEvent PlanningClient Relationship ManagementDelphiMicrosoft Office SuiteMultitaskingInterpersonal SkillsPresentation SkillsAttention to DetailCreative Problem-SolvingTeam PlayerCommunication Skills