Barker Pacific Group · 2 weeks ago
Tenant Services Coordinator
LA Metro Area
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $75K/yrBarker Pacific Group, Inc. is seeking a self-motivated, detail-oriented Tenant Services Coordinator to join our team and support the day-to-day operations of a premier Class A commercial office high-rise in the heart of Hollywood, CA. This role involves delivering exceptional customer service to tenants, managing tenant inquiries, and providing administrative and accounting support for property operations.
ConstructionIndustrialReal Estate
Hiring Manager
Sonia Zamora, PHR
Responsibilities
Serve as the first point of contact for visitors and incoming calls, providing professional and friendly service
Help foster a sense of community within the building by supporting events, and concierge style services
Respond to tenant inquiries, service requests, and concerns; maintain positive landlord–tenant relationships
Manage and update the tenant work order system, ensuring work orders are completed in a timely manner
Coordinate tenant move-ins and move-outs, ensuring required documentation is completed and transitions run smoothly
Maintain organized tenant files, insurance certificates, contact lists, and key box assignments
Collect, distribute, and route mail, packages, and courier deliveries
Support janitorial coordination between day staff and night supervisors
Assist with preparing service contracts and maintaining vendor folders and insurance compliance
Assist corporate team members with procurement related to IT and internal matters, including managing all correspondence and follow-up associated with employee and office equipment
Complete miscellaneous administrative tasks including correspondence, scanning, filing, shipping, and supply inventory for both corporate and property
Upload Accounts Payable invoices in the accounting system
Assist in the preparation of tenant statements incorporating bill-back charges for electrical, HVAC and keys, etc
Prepare tenant quotes and invoices generated from work order requests
Apply daily cash receipts to tenant accounts and assist with accounts receivable follow-up and collections
Maintain accurate records related to lease documentation and tenant updates
Assist the Property Manager in coordinating day-to-day property operations and ensuring adherence to company procedures
Perform other essential duties as assigned by Property Management or Executive Team
Qualification
Required
Self-motivated and detail-oriented
Ability to manage a diverse workload with minimal oversight
Exceptional standards in operations, tenant-focused service, administrative processes, and corporate initiative coordination
Serve as the first point of contact for visitors and incoming calls, providing professional and friendly service
Help foster a sense of community within the building by supporting events and concierge style services
Respond to tenant inquiries, service requests, and concerns; maintain positive landlord–tenant relationships
Manage and update the tenant work order system, ensuring work orders are completed in a timely manner
Coordinate tenant move-ins and move-outs, ensuring required documentation is completed and transitions run smoothly
Maintain organized tenant files, insurance certificates, contact lists, and key box assignments
Collect, distribute, and route mail, packages, and courier deliveries
Support janitorial coordination between day staff and night supervisors
Assist with preparing service contracts and maintaining vendor folders and insurance compliance
Assist corporate team members with procurement related to IT and internal matters, including managing all correspondence and follow-up associated with employee and office equipment
Complete miscellaneous administrative tasks including correspondence, scanning, filing, shipping, and supply inventory for both corporate and property
Upload Accounts Payable invoices in the accounting system
Assist in the preparation of tenant statements incorporating bill-back charges for electrical, HVAC and keys, etc
Prepare tenant quotes and invoices generated from work order requests
Apply daily cash receipts to tenant accounts and assist with accounts receivable follow-up and collections
Maintain accurate records related to lease documentation and tenant updates
Assist the Property Manager in coordinating day-to-day property operations and ensuring adherence to company procedures
Perform other essential duties as assigned by Property Management or Executive Team
Analytical, organizational and administrative skills
High level of ability in written and verbal communication and planning
Ability to establish schedules, meet deadlines, and maintain follow-up procedures
Proficient in Windows Compatible PC; Software: Windows 10 & 11, Microsoft Office Suite – Word, Excel, Outlook, Teams, Yardi Voyager, Adobe Acrobat, COVE Building App
Preferred
Social Media experience
Benefits
401(k)
Health
Dental
Vision
Flexible spending account
Full employer-paid medical coverage for employee
Generous Paid Time Off, including Holidays
Professional growth and development opportunities
Collaborative and supportive team environment
Company
Barker Pacific Group
Barker Pacific Group specializes in the development and acquisition of real estate properties.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageRecent News
The Real Deal
2025-07-26
2025-07-24
San Francisco Business Times
2025-01-10
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