Client Services Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

eTeam ยท 22 hours ago

Client Services Representative

eTeam is a company focused on providing client services, and they are seeking a Specialist, Research Engagement Services I to enhance their client engagement. The role involves coordinating requests with Client Research & Advisory Experts, serving as the primary contact for clients, and maintaining accurate project records.

Information Technology
check
Growth Opportunities
check
H1B Sponsor Likelynote
Hiring Manager
Kalpana M
linkedin

Responsibilities

Coordinate with internal and external stakeholders to schedule research interviews
Serve as primary day-to-day contact for member and prospective companies for research projects
Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests
Provide research support on a variety of projects
Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps

Qualification

Client serviceProblem-solvingCRM database managementProject managementAnalytical mindsetTime managementOrganizational skillsWritten communicationVerbal communication

Required

Candidates must have a completed Bachelors Degree for consideration
Candidates must be flexible enough to work in either of the following shifts based on requirements: 9am-6pm EST or 10am-7pm EST
Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive
Coordinate with internal and external stakeholders to schedule research interviews
Serve as primary day-to-day contact for member and prospective companies for research projects
Ensure that CRM database (Client.com) contains accurate account details, contact information, and notes regarding research interview requests
Provide research support on a variety of projects
Maintain project dashboards to provide clear and accurate visibility into project ownership, progress and next steps
Time management and organizational skills
Written and verbal communication skills
Analytical mindset

Company

eTeam is a staffing agency that also provides payrolling services.

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

leader-logo
Swetta Bhatt
CEO APAC & India
linkedin
leader-logo
Aanchal Thakur
Chief Customer Officer
linkedin
Company data provided by crunchbase