Personalis, Inc. · 3 days ago
Billing Specialist
Personalis, Inc. is transforming the active management of cancer through breakthrough personalized testing. The Billing Specialist will be responsible for increasing billing and collection efforts and ensuring the accuracy of the order intake process and submission of claims, while also maintaining relationships with payers, clients, and patients.
BiotechnologyGeneticsHealth CareHealth Diagnostics
Responsibilities
Collect and review patient information needed to complete the billing process
Request any missing patient information
Transfer insurance claims and billing data to billing software
Verify patient benefits and insurance
Maintain an up-to-date list of current insurance providers
Develop and maintain a tracking system of incoming and late payments
Initiate late payment notices to relevant parties
Respond to questions and complaints from patients or insurance companies
Follow-up on registration errors and insurance denials
Demonstrate a balance of persistent follow-up and decorum on late or unpaid claims
Identify trends of claims not paid by insurance providers and/or patients and solve issues
Arrange payment plans and timelines for payments
File and maintain organized documentation of all billing and record
Follow SOPs on billing processes and procedures
Update and review all accounts to keep records of payments up-to-date
Work with Client Experience, Finance, Sales, and Lab Operations to ensure revenue integrity
Engage with payer and request prior authorization for tests
Post receipts and payments on Xifin
Support activities related to integrating the billing system with LIMs and other IT systems
Qualification
Required
High school diploma or equivalent GED. BS/BA preferred
A minimum of 0-3 years of experience with billing software, medical insurance regulations, and responding to insurance and patient inquiries
Exceptional phone etiquette to communicate with patients and physicians
Able to multitask, prioritize, and manage time efficiently
Self-motivated and self-directed; able to work without supervision
Proficient computer skills, Microsoft Excel; Google suite; working knowledge of billing software (XIFIN) is a plus
Able to analyze problems and strategize for better solutions
Benefits
Medical
Dental
Vision
401(k) match
ESPP
Tuition reimbursement
Sick/vacation time
Commuter benefits/ EV charging stations
Onsite gym
Wellness benefits
Company
Personalis, Inc.
At Personalis, we are transforming the active management of cancer through breakthrough personalized testing.
Funding
Current Stage
Public CompanyTotal Funding
$311.25MKey Investors
MerckTempusLightspeed Venture Partners
2024-12-19Post Ipo Equity· $50M
2024-08-16Post Ipo Equity· $36.15M
2021-01-27Post Ipo Equity· $150.1M
Recent News
2026-01-09
2026-01-09
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