Park 6 Logistics ยท 22 hours ago
Customer Support Specialist
Miami, FL
Full-time
Onsite
New Grad, Entry LevelPark 6 Logistics is a reliable logistics and warehouse operations company dedicated to efficiency, accuracy, and dependable service. They are seeking a dedicated and professional Customer Support Specialist to serve as a key point of contact between the company and clients, focusing on delivering exceptional service and ensuring a smooth customer experience.
EducationProfessional ServicesTraining
Responsibilities
Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
Provide accurate information regarding services, orders, and general support requests
Resolve customer issues by identifying solutions and coordinating with internal departments
Maintain clear and detailed records of customer interactions
Follow established procedures to ensure service quality and consistency
Support ongoing process improvements to enhance customer satisfaction
Qualification
Required
Strong verbal and written communication skills
Professional attitude with a customer-focused mindset
Ability to multitask and manage priorities in a fast-paced environment
Strong problem-solving and organizational skills
Proficiency with basic computer systems and internal platforms
Reliability, attention to detail, and willingness to learn
Benefits
Growth opportunities within the company
Supportive and professional work environment
Training provided
Stable, full-time position
Company
Park 6 Logistics
Park 6 Logistics is a forward-thinking marketing agency dedicated to helping businesses grow through strategic branding, data-driven campaigns, and meaningful audience connections.
Founded in 2014
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase