Franklin Templeton · 2 days ago
HR Shared Services Specialist
Greater Boston
Full-time
Hybrid
Mid Level
$53K/yr - $57K/yr
3+ years expFranklin Templeton is a dynamic firm advancing the investment industry through innovative solutions. The HR Shared Services Specialist will provide exceptional customer service and support various HR functions, assisting employees with inquiries and driving strategic HR initiatives.
Financial ServicesHedge FundsProfessional ServicesWealth Management
Responsibilities
You will assist employees in a timely manner with questions about benefits, compensation, immigration, leave, and HR policies
You will support self-service processes in Workday, offering real-time solutions
You will work with Payroll and other teams to resolve employee inquiries
You will maintain up-to-date knowledge of HR processes and policies
You will update Shared Services documentation
You will support HR functions with projects and administrative tasks
You will help Talent Acquisition with job postings, interviews, onboarding, and new employee orientation
Qualification
Required
3-5 years in HR including providing customer service and administrative support
Bachelor's degree or equivalent experience
Foundational HR knowledge or Associate Professional in Human Resources (aPHR) certification
Familiarity with Workday, Microsoft Office, and Service Now case management tools
Strong focus on data integrity and security
Problem-solving and process improvement skills
Ability to interpret data and lead corrections
Multitasking in a fast-paced environment
Excellent listening and consulting with employees through personal and sometimes difficult circumstances
Adaptability to change
Results-driven and solutions-oriented
Relationship-building and sound judgment
Exceptional time management and communication skills
Benefits
Three weeks paid time off the first year
Medical, dental and vision insurance
401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center
Onsite cafeteria
Company
Franklin Templeton
Franklin Templeton is a investment firm that offers mutual funds for individuals and institutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jenny Johnson
President and CEO
Jennifer Johnston
Senior Vice President and Director of Municipal Bond Research
Recent News
2026-01-16
2026-01-16
2026-01-15
Company data provided by crunchbase