Apex Systems ยท 2 days ago
IT Equipment Refresh Tech
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We are seeking a motivated and customer-focused IT Support Technician to join one of our top clients in Las Vegas, NV, where the role involves troubleshooting hardware, software, and network issues, and providing technical support to users.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Troubleshoot hardware, software, and network issues on Windows and/or macOS systems
Set up and configure desktops, laptops, mobile devices, and peripherals
Assist with onboarding and offboarding of employees, including account setup and equipment provisioning
Maintain accurate records of support requests and resolutions using a ticketing system
Escalate complex issues to senior IT staff or specialized teams as needed
Document procedures and contribute to the IT knowledge base
Qualification
Required
Proven work experience as a Desktop Support Technician, or similar role
Familiarity with ticketing systems (Help Desk software such as Service Now)
Hands-on experience with Windows/Mac OS environments
Preferred
CompTIA's A+, Network+, or Security+ (preferred, but not required)
Benefits
Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts
Other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants
Certified Career Coach
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
H1B Sponsorship
Apex Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (35)
2022 (26)
2021 (29)
2020 (38)
Funding
Current Stage
Late StageLeadership Team
Recent News
Company data provided by crunchbase