Customer Service Representative/Client Relations jobs in United States
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Midwest Disability ยท 8 hours ago

Customer Service Representative/Client Relations

Midwest Disability is a law firm specializing in Social Security Disability. They are seeking a highly motivated and organized individual to work as a Hearing Technician/Hearing Support in their Hearing Department, providing excellent customer service and assisting clients with their claims at the hearing level.

ConsultingLaw EnforcementLegal

Responsibilities

Respond to phone calls, inquiries, emails and other communication from clients, Social Security, and attorneys concerning claims
Order, follow up on, review and submit medical records/evidence for court preparation
Gather and document information from clients
Prepare file for paralegal and attorney review
General office duties include: faxing, scanning, copying, emailing, mailings, internet research, and data entry

Qualification

Customer serviceLegal experienceMicrosoft OfficeTyping skillsCommunication skills

Required

Minimum of High School Diploma or GED equivalent, some college preferred
At least one-year prior experience in an administrative support, customer service or related position
Strong typing skills including 10-key and ability to type 50-60 wpm
Strong oral and written communication skills
Able to express ideas clearly and concisely, and adapt messages to a variety of audiences
Proficiency in Microsoft Office, especially Word, Excel, Outlook

Preferred

Prior experience in a legal setting

Benefits

Medical, dental, vision, 401k, and supplemental benefits offered as eligible
Paid Short Term/Long Term Disability and Term Life Insurance
PTO and Paid Holiday
401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Company

Midwest Disability

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Midwest Disability is a law firm that specializes in social security disability insurance and supplemental security income claims.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase