Apply on Employer Site

Kura Sushi USA · 14 hours ago

Restaurant Facilities Manager

United States

Full-time

Remote

Mid, Senior Level

$83K/yr - $105K/yr

3+ years exp

Kura Sushi USA is an innovative Japanese restaurant chain seeking a Facilities Manager for the Northeast region. The role involves managing daily work orders, repairs, and replacements for multiple restaurant locations while ensuring compliance with safety regulations and maintaining equipment in optimal condition.

Food and BeverageHospitalityRestaurants

Hiring Manager

Andrea De La Torre

Responsibilities

Position requires supervisory responsibilities for both technical and administrative duties, knowledge, and skills. 60% or more time is focused on the supervisory responsibilities, and the remaining time is spent performing various maintenance-required tasks and related duties, with minimal oversight and using discretion and independent judgment as to prioritizing projects

Maximizes productivity and the life of the equipment by using sound judgement on repairing vs replacing equipment

Prioritizes and schedules the maintenance and repairs of all restaurant building envelopes, interior décor and finishes, and all cooking equipment

Controls and monitors Inventory

Ensures the adherence of Brand’s safety policies, governing agency codes, regulations and procedures including health department, and property management issues are handled with high priority and in compliance with all OSHA and city ordinances

Leads, manages, and supports the maintenance and daily repairs for multiple locations and ensures repairs are completed in a timely manner and with sense of urgency

Manages, supervises, and oversees vendors and contractors to ensure efficient repairs that are in line with Kura standards. Oversees repairs and replacements by contractors and third parties on a wide range of restaurant equipment, electrical systems HVAC/R, plumbing and building structures to ensure accountability, quality of work, schedule adherence, and implements best practices as established by Kura USA

Manages, operates, and leads work order system such as ServiceChannel

Assists in selecting vendors and contractors

Manages, monitors, and works closely with the Facilities Team, vendors, and Operations teams to develop strong relationships

Addresses concerns and maintains consistent follow-up on any outstanding repairs/projects

Responds in a timely manner to emergency work orders, repairs, phone calls and emails

HVAC/R repairs, building and cooking equipment repairs/replacements, plumbing, electrical tile, painting, and all other maintenance duties

Develops and manages a daily/weekly work schedule to minimize the impact and down time on equipment and restaurant operations

Maintain store furniture and equipment in good working condition (A/C, fridge, freezer, fryers hot water units, etc.) to support store operations and facilities department

Reads, writes, and interprets manuals, schematics, plans, and specifications related to duties

Reports all irregular issues and repairs to the supervisor and provides expertise and recommendations with respect to proposed courses of action and solutions. minor and major technical repairs and replacements within directed time frames as established. Has ability to exercise discretion and independent judgment to prioritize tasks

Knowledge in building codes, safety regulations, maintenance practices and procedures

Services restaurants by analyzing work orders, planning schedule, handling and overseeing repairs and following up with managers to resolve issues

Ability to work independently, exercising good judgement and initiative

Utilizes ServiceChannel to manage repairs, maintenance expenses and detect areas of opportunity within equipment

Assists operations and restaurants by troubleshooting over the phone to diagnose repairs

Estimates time and costs of R&M and all restaurant equipment

Inspect and correctly repair standard malfunctions in maintenance and cooking equipment

Monitors the work orders, statuses, and repairs through the work order system

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully

Speaks, writes clearly and informatively. Able to read and interpret written information. Ability to communicate with all executive and operations teams

Organizes all files, reports, paperwork, and digital documents

Follows policies and procedures. Completes tasks correctly and on time, supports Company’s goals and values

Change’s approach or method to best fit the situation. Able to deal with frequent changes, delays, or unexpected events

Is at work and on time. Ensure work responsibilities are covered when absent and arrive at meetings and appointments on time

Takes ownership of all restaurant maintenance work orders with hands-on repairs and supervision of the same

Exhibit’s sound and accurate judgment. Displays willingness to make decisions. Supports and explains reasoning for decisions

Approaches others in a tactful manner, reacts well under pressure and treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions and follows through on commitments

Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality. Applies feedback to improve performance and monitors own work to ensure quality

Use of al PC and computer programs, Microsoft, word, excel and IOS systems

Document and completing work orders, repairs, and projects with EcoTrak and reports

Qualification

HVAC/R repairsCooking equipment repairsFacilities managementProject managementMulti-unit restaurant experienceVendor managementWork order systemsElectrical knowledgeCustomer service skillsUse of hand/power toolsEPAHVAC/R licenseBilingual in English/JapaneseCommunication skillsOrganizational skills