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Sphere Entertainment Co. · 1 day ago

Manager Group Sales

Las Vegas, NV

Full-time

Onsite

Mid, Senior Level

$75K/yr - $90K/yr

4+ years exp

Sphere Entertainment Co. is a premier live entertainment and media company seeking a Manager, Group Sales to focus on group ticket sales for Sphere. The role involves developing strategic sales initiatives, managing the sales cycle, and fostering client relationships to maximize revenue in defined vertical markets.

ConcertsEventsMedia and Entertainment

Responsibilities

Meet and exceed all quarterly and annual revenue goals assigned

Manage the full sales cycle from lead generation and prospecting to closing sales, with a specific focus on the Las Vegas Conference & Convention vertical through outbound sales efforts

Manage and maintain robust pipeline of both inbound and outbound leads, with a key focus on outbound sales initiatives

Proactively pursue new and repeat business opportunities through cold outreach to prospective clients through phone calls, emails, office visits, in-person or virtual meetings, and networking events while consistently exceeding daily and weekly assigned KPI metrics

Effectively manage and track all sales, inventory adjustments, activity and client and prospect interaction through company CRM and administrative systems in a timely manner

Leverage sales accelerating technology and tools provided to increase overall efficiency and production

Meaningful engagement with customers to analyze each client’s needs and create tailored proposals and presentations as needed in addition to providing recommendations to create authentic and distinctively different experiences for our group guests

Provide excellent customer service and create long-term loyalty and repeat business as a result of total account management rather than transaction-oriented selling

Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition

Manage sales presence and process at external events such as tradeshows and conferences

Effectively work select Sphere related events including but not limited to sales tables, hosting prospects, strengthening relationships, conducting site inspections, attending networking events, providing excellent customer service, and much more

Foster positive working relationships and results within department, company, and client base by living our company values of respect, teamwork, creativity, excellence and a passion to serve

All other duties identified by management

Qualification

B2B sales processTicket sales experienceSalesforceHospitality experienceBusiness communicationCustomer serviceTeam collaborationNegotiation skillsOrganizational skillsPresentation skills

Required

A bachelor's degree in hospitality, sales, business, communications, or related field

Minimum of 4 years of sales experience in either hospitality, entertainment, sports, or leisure/travel preferably within the entertainment or broader hospitality industry

Minimum of 3 years of ticket sales experience, with a proven track record of hitting sales KPI's and exceeding assigned sales goals on both a quarterly and annual basis

A qualified applicant is a proven 'closer' and thrives on the challenge of prospecting, vetting, and closing new business opportunities, with a specific focus on corporate sales

Has an extensive track record of success with the entire B2B sales process, including setting meetings with prospective clients, building proposals tailored to client needs, and closing new business opportunities

Detail-oriented, self-sufficient individual with strong communication skills, both verbal and written, and the ability to communicate effectively with prospects, customers, and internal team

Positive, hard-working individual with a coachable and adaptable personality

Solution-oriented and embraces challenges within a fast-paced environment

Excellent business communication and presentation skills, both verbal and written

Solid decision-making, organizational, and interpersonal skills

Excellent sales and negotiation skills, business development and market research

Ability to use computer, CRM and ticketing technology programs – Experience with Salesforce is a plus

Ability to work well in a team selling environment and collaborate with others to drive team success and positively impact team culture

Ability to travel domestically and internationally for sales missions, tradeshows and conferences, as needed

Works primarily in an office environment but upon request will be expected to attend shows and other events on evenings, weekends, and holidays

Reliable transportation for off-property events, sales calls, meetings etc

Ability to stand for extended periods

Ability to lift and carry up to 30 pounds