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Vertex Inc. · 12 hours ago

P+C Ops Generalist II

United States

Full-time

Remote

Entry, Mid Level

$65K/yr - $85K/yr

2+ years exp

Vertex Inc. is a company focused on delivering high-quality support across transactional, compliance, and employee-facing functions. The P+C Operations Generalist is responsible for operational execution and employee support, serving as a central resource for inquiries related to P+C policies, processes, and systems.

ComplianceDocument ManagementSoftware

Responsibilities

Serve as a primary point of contact within the P+C Operations Shared Services Center for employees and managers seeking support on P+C policies, practices, and systems

Document, triage, and route employee inquiries, partnering with HR experts to ensure issues are resolved accurately and efficiently

Maintain HRIS data accuracy by processing transactions, conducting audits, and generating reports that support business and compliance needs

Provide operational support for compensation and benefits programs, including responding to employee questions and coordinating issue resolution

Assist with performance management and employee development processes, ensuring consistent communication, documentation, and alignment with policy

Support new hire assimilation by coordinating candidate onboarding tasks, background checks, new hire data entry, and systems setup

Ensure compliance with federal, state, and local employment laws while following corporate policies and internal process standards

Participate in P+C projects and process‑improvement initiatives aimed at enhancing the employee experience and scaling P+C services

Foster a collaborative, service‑oriented culture within the P+C Operations Shared Services Center

Qualification

HRIS TransactionsData AccuracyCompensation SupportProcess DocumentationEmployee OnboardingMicrosoft OfficeResilienceAccountabilityClear CommunicationCross-Functional CollaborationAttention to Detail

Required

Bachelor's degree in human resources, Business Administration, Psychology, or a related field preferred

2–5 years of HR Generalist or HR Operations experience

Working knowledge of compensation, benefits, and recruiting processes, with the ability to answer Tier‑1 inquiries, process routine transactions, and partner with specialists to ensure accurate and timely support

Proficiency in Microsoft Office applications

Proficiency in Workday or a similar HRIS platform

Technical & Functional HR Skills

HRIS Transactions & Data Accuracy (Workday preferred)

Case Intake, Documentation & Proper Escalation

Clear, timely, and accurate support in a SLA-driven environment

Process Documentation & Continuous Improvement

Clear, Professional Communication

Effective Cross‑Functional Collaboration

Data Review & Trend Identification

Strong Prioritization & Attention to Detail

Resilience & Adaptability in Fast‑Paced Environments

Accountability, Follow‑Through & Confidentiality

Benefits

Vertex Bonus Plan (VOB)

Role-specific sales commission/bonus

Equity grants

Company

Vertex Inc.

The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before.

Founded in 1978

King Of Prussia, Pennsylvania, USA

1001-5000 employees