Client Operations Representative jobs in United States
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Internet Brands · 4 hours ago

Client Operations Representative

positionBrooklyn Park, MN
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$16/hr - $20/hr

Premier Disability Services is a full-service social security disability advocacy firm looking for a Client Operations Representative to join their Brooklyn Park, MN team. This entry-level role involves providing high-quality phone support to attorney clients, gathering information, and documenting responses to assist with disability claims.

B2BB2CE-CommerceInternetWeb Development
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H1B Sponsor Likelynote
Hiring Manager
Lisa Yang
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Responsibilities

Make outbound calls to clients who are requesting our services
Answer incoming calls from potential clients
Providing accurate information to clients regarding their case
Convey the benefits of the Premier Disability services
Gather information, document responses, and keep a detailed record of all customer interactions in our CRM database

Qualification

Customer Relationship Management (CRM)Oral communicationInterpersonal communicationTyping skills (50 WPM)Active listeningProblem-solvingProfessional phone mannersFriendly attitudeDe-escalateMultitaskingLearning new systems

Required

Excellent oral and interpersonal communication skills
Professional phone manners and a friendly attitude
Active listening skills and problem-solving skills
Ability to handle client objections and de-escalate challenging situations
Ability to retain information and learn new systems quickly
Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner
Strong computer knowledge and excellent typing skills at least 50 WPM

Benefits

Medical, Dental and Vision insurance.
PTO and paid holidays!
Cafeteria onsite and a subsidized lunch program.
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
401(k) retirement savings plan with a company match
Paid time off (PTO)
Paid holidays
Commuter benefits
Access to our Employee Assistance Program (EAP)
Well-being coaching services
Voluntary benefits such as home, auto and pet insurance
Discounted legal and financial services

Company

Internet Brands

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Glassdoor3.0
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Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets.
dateFounded in 1998
location
El Segundo, California, USA
people-size5001-10000 employees
web-link
http://www.internetbrands.com

H1B Sponsorship

Internet Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (45)
2023 (4)
2022 (3)
2021 (47)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$286.73M
Key Investors
Impact Venture Partners
2014-07-08Post Ipo Equity· $6.73M
2014-06-03Acquired
2007-11-16IPO

Leadership Team

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Robert Brisco
CEO
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J
Joseph Rosenblum
CTO
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