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Blueprint · 14 hours ago

Sales Representative - Renewals & Cloud Sales Specialist

United States

Full-time

Remote

Entry, Mid Level

$21.63/hr - $24.04/hr

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, dedicated to helping organizations unlock value through technology. The Sales Representative - Renewals & Cloud Sales Specialist will support Education customers through their licensing and cloud renewal lifecycle, manage renewals, identify growth opportunities, and ensure high-quality outcomes that impact revenue retention and customer satisfaction.

ConsultingInformation TechnologySoftware

Responsibilities

Engage Education customers to understand business needs and recommend the best licensing models

Lead end-to-end renewal execution, ensuring agreements are renewed on or before expiration

Begin renewal planning at T-13 and transition to customer-facing upsell/cross-sell conversations at T-12

Conduct infrastructure and solution reviews to identify modernization and cloud opportunities

Follow required engagement processes and collaborate closely with Licensing Solution Partners

Maintain accurate data hygiene in all systems and renewal tracking tools

Demonstrate cloud capabilities and ROI to support customer purchasing decisions

Drive migration of existing licensing to cloud-based solutions while identifying upsell and cross-sell paths

Activate solution plays under Optimize, Secure, and Prepare motions to support scalable cloud adoption

Follow approved promotional and outreach guidelines before contacting customers

Act on digital inbound leads (“Priority 0” signals) received through centralized demand channels

Handle hand-raiser requests, contact-me forms, and tele-qualified leads with speed and professionalism

Adhere to documented communication standards and playbooks for customer outreach

Ensure all unique or updated processes are captured and posted to the secure team channel

Align to engagement expectations, communication strategy, and feedback loops outlined in ROE

Follow SLAs, escalation paths, and collaboration norms across teams

Execute proper handover processes including required tool updates and minimum criteria

Serve as the customer-facing generalist who initiates engagement and brings in specialists as needed

Lead the renewal process end-to-end, ensuring accurate, timely deal closure

Qualify leads to opportunity stage (~40%) and secure customer commitment to explore renewal options

Coordinate customers, partners, licensing teams, and program managers to drive renewal strategy

Ensure compliance and proper documentation; maintain high-quality data in all systems

Support licensing structure, pricing questions, upsell/cross-sell scenarios, and program migrations

Validate that renewal constructs meet internal policy and compliance requirements

Collaborate with Renewal Specialists, partners, and program management teams to finalize deals

Qualification

Customer engagementSales principlesCRM proficiencyCloud conceptsLicensing experienceNegotiation skillsStakeholder managementDigital signal interpretationMetrics-driven environmentTime management