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DeepL · 1 day ago

Manager, Solutions Consulting (Pre-sales)

Austin

Full-time

Hybrid

Senior Level

5+ years exp

DeepL is a global communications platform powered by Language AI, on a mission to break down language barriers. The Manager of Solutions Consulting will lead and develop a team of Solutions Consultants, ensuring customer satisfaction and driving adoption of DeepL's products through effective collaboration and strategic leadership.

Artificial Intelligence (AI)Foundational AIGenerative AISoftwareTranslation Service

Growth Opportunities

Responsibilities

Lead, mentor, and inspire a team of Solutions Consultants, creating an environment where they can excel in pre-sales engagements, technical evaluations, and ongoing customer advocacy

Drive the professional growth and development of team members. Oversee complex sales cycles with Account Executives, coach to success, and foster a culture of accountability and continuous improvement

Set the vision, culture, and clear performance expectations for your team, aligning with DeepL’s broader organizational strategy and market expansion goals

Recruit, onboard, and develop new team members, creating robust training frameworks that accelerate ramp-up time and maintain high performance

Standardize best practices and processes — sales playbooks, technical assessments, demos, and workshops — to continuously improve team efficiency and customer satisfaction

Collaborate cross-functionally to stay ahead of product innovations, integrating new features and feedback into your team’s approach and enabling them to deliver cutting-edge solutions

Be a thought leader, customer advocate, and partner to employees and customers, providing senior-level technical guidance to support sales

Act as a customer champion, ensuring feedback and insights are channelled effectively into DeepL’s product roadmap, messaging, and overall customer experience

Qualification

Solutions ConsultingSales EngineeringTeam LeadershipSaaS ExperienceCustomer AdvocacyProject ManagementTechnical GuidanceSalesforceCommunication SkillsStrategic ThinkingMentoringCollaborationProblem Solving

Required

Demonstrated experience mentoring, coaching, and leading teams with a focus on pre-sales engineering, solution consulting, or similar customer-facing technical roles

5+ years of hands-on experience in a Solutions Consultant, Sales Engineering, or equivalent function within the SaaS industry

Proven track record of building high-performing teams that meet and exceed objectives

Demonstrate strong customer empathy and passion for revenue growth, backed by in-depth knowledge of enterprise technology solutions

Outstanding leadership skills, with a commitment to cultivating talent, fostering collaboration, and promoting a culture of continuous learning

Exceptional communication skills across mediums and stakeholder groups — capable of simplifying complex concepts and presenting them effectively to diverse audiences (employees, execs, customers, prospects)

Strong strategic thinking and project management abilities, using both data and intuition to solve problems and make decisions

An enthusiastic and creative leader who is eager to develop and learn, and who inspires a similar attitude in others

A passion for solutions consulting, technological innovation, and overcoming language barriers on a global scale

Preferred

Experience with Salesforce or related CRM tools is preferred

Are comfortable with a hybrid working model and able to come into our Austin office regularly (2x a week). This is important to us in order to build a strong culture within our first US hub