Randstad · 2 weeks ago
Customer Service Representative - Hybrid
Worcester, MA, US
Full-time
Hybrid
Entry Level
$21/hr - $21/hr
1+ years expRandstad, in partnership with The Hanover Insurance Group, is seeking multiple Rating Specialists for their Commercial Lines Service Operations team. The role involves determining insurance premiums and processing policies using various systems, while ensuring quality and service standards are met.
Information TechnologyService IndustrySocial Network
Responsibilities
Developing knowledge of rating 1-3 lines of business using automated and/or manual methods
Completing timely and accurate issuance of CL policies, quotes, endorsements, and subsequent transactions using automated and/or manual rating methods
Formulating partnerships with CL Underwriters and Underwriting Technicians to deliver a timely and accurate product to customers, agents and insureds
Rates and issues using automated methods (POS, PMS, and ACT) as well as using manual methods (i.e. manual creation of the declaration, manuscript endorsements) for multiple lines of business
Interprets issuance and rating instructions from Underwriters for new business, renewals, policy quotes, endorsements, rewrites, and cancellations for small and middle market business
Provide customer service support for agents and insured’s, handling various inquiries, resolving any errors and requests
Qualification
Required
1 year of experience
Experience level: Experienced
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
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